Great location, friendly staff and clean and comfortable room!

People friendly and not far from city centre, good place to stay

Superb breakfast excellent location good rooms with facilities helpful friendly staff.

It's a wonderful place to stay in a old nice house. It's close to the city center and very close to haymarkt station. The crew is very nice and our room was clean. We would highly recommend it.

Very welcomed by the lad in the reception in the middle of the night after a long trip. The room is very spacious and cleab. Staff are excellent specially in the breakfast area. Highlyrecommended.DominicMalta 🇲🇹

The hotel was super convenient for exploring Edinburgh city centre. The tram from the airport stops a 5 minute walk from the hotel and the road is on a main bus route.We had breakfast included every day which was prepared fresh which was great.Our room however was on the very top floor which was fun to get to with a suitcase and no lift. (Also not convenient if you are over 5ft8 as the ceilings are very low!The beds were comfy and the shower was decent. Although there were signs of mould in the bathroom.The tv sadly displayed access to streaming platforms but there wasn’t adequate connection to the Wi-Fi to be able to access it.The morning we left there was a sign on the counter to leave the key with a member of staff but there was no one to be found and no key box to leave it in.No evening meal facilities on site but plenty of cafes and restaurants near by to dine in.Ideal if you are looking for somewhere to explore the sites of the city from.

Enjoyed our stay, comfortable room, good breakfast and friendly staff.

Excellent. Young staff always ready to help. Great position.

Clean room, friendly staff, excellent breakfast.

Ideally situated for the centre of Edinburgh yet quiet.Spotlessly clean.Friendly staff and would highly recommend

Pleasant staff, clean, comfortable, only 10 mins walk from Haymarket.If you don't want to spend a huge budget this place works well

Staff was really friendly, but the room could have been a bit cleaner.

Excellent. Clean. Great location. Easy walk to city centre. We were late for breakfast on our last day. Staff were kind enough to sort us out with a quick breakfast. Nothing is too much trouble for them. I would recommend to any friends and family.

Handy area within walking distance to local shops and Haymarket station, buses etc.Friendly staff, clean, comfortable room. Slightly noisy with frequent water gushing sounds, and couldn't work out the lights, particularly bathroom light and noisy fan coming on and off, ?motion sensors. No hairdryer, but I'm sure if I'd asked would've been provided. Staff friendly enough, and wish I'd noticed the bar food menu sooner, would've saved me traipsing about looking for plain fare - chips! Plenty exotic food outlets and busy pubs, too intimidating.

The staff were very friendly and helpful. The room was clean and comfortable. For additional cost the breakfast was good. Easy location by the bus stop. I was not completely comfortable walking alone in the area

Good located nearby the centre, and very friendly staff. Only the continental breakfast could have been better. Room and facilities were good.

Ottimo il nostro soggiorno al Cumberland Hotel. Buona la posizione e gentile lo staff

The room was lovely, clean, and comfortable. Breakfast was yummy and staff very friendly.

Very clean recently refurbished room. Staff very helpful and friendly. Breakfast excellent.Room was a bit warm overnight due to hot weather. Room had no air containing so a fan would have been nice. (Perhaps this could have been available but we did not ask)Sufficient parking. Good position, only about one mile out of city and main attractions so able to walk from the hotel.

🙂I was very happy with my stay at Cumberland hotel. A nice cozy room with a good bed and shower/bathroom. A solid breakfast too.🙁 It was a bit warm in my room, and i missed a refrigerator

Honestly, it was a lovely stay. The staff was very nice and helpful; the breakfast was great (I recommend the omelette); the room comfortable.

The room was big enough, the staff very friendly, the breakfast made fresh. I would only prefer cheese rather than toast cheese.

Ideally located for train and tram or walk into Edinburgh centre. A comfortable hotel with lovely staff. There is onsite parking, bar and food. Would recommend.

All the staff were very friendly and very helpful.Thank you.

My mum and I had a pleasant three day stay here.The hotel is conveniently located approx 20min gentle walk into the city centre, in a quieter area. We shared a twin room which actually had a double and a single bed so bit of extra space to layout our luggage.Front desk reception staff were all friendly and efficient, thank you Pauline and Christina,and they all happily obliged any small requests we had eg extra milk, teabags erc.Beds were comfortable with nice quality linen, and the bonus of a heated towel rail in the bathroom was also useful for drying some of our hand washed clothing.We took advantage of on-site the parking available as we preferred to walk everywhere and this hotel is a nice walk to Princess St and it’s gorgeous gardens, as well as the Royal Mile and Edinburgh Castle, yet bus and tram stops are also close by. Thanks Cumberland Hotel for adding to our wonderfull time in Edinburgh!

Great Location, calm, 15 min walk from Princess Street, bus station in front of the hotel. Friendly Staffel, a little bit unpersonal. 4 bed room with new bathroom. Expansion aß it was festival season in Edinbourgh.

Ha superado nuestras expectativas

Good location and very kind and helpful staff

Great people comfortable room clean and tidy!!!

Nice room and friendly staff. Well recommended

Hotel not far from city centre. Good transport links. Clean comfortable room overlooking garden. Smart bathroom good breakfast staff helpful and friendly.

Hotel very central, room was nice and clean.

Good price for 4 nights at Fringe time in Edinburgh. On bus route 100 from airport (£8 return) other routes to and from city, all very frequent and cheap- flat rate and capped at £5 a day. Walking time to Princes St around 25-30 minsHotel classic, old style house. Clean, and rooms fairly basic but all you need for a city break. Communal areas adequate but again all you need. Bed quite comfortable.Would suggest a bit more attention paid to the skirtings and ceilings as a lot of dust and cobwebs. We didn’t have breakfast as wanted to take our time inmornings so used local cafes on the way to the city.Staff were friendly and very helpful. Would choose again.

Very quiet room and very friendly staff. Modern bathroom. Unfortunately, only a very small breakfast due to power outage (Not caused by hotel).

A charming old building, very well situated, lovely helpful staff and comfortable room. But no WiFi!

Hotel was ideal for four ladies having a trip into Edinburgh for tattoo and festival .Hotel has parking, tea n coffee and water in rooms . Clean beds /towels and comfortable beds

Hotel with good convenient location, very cordial staff and good quality/price

I stayed in Rm 34 and it was lovely-full of character with a modern bathroom and a great shower. Having a fridge was handy and the bed was comfortable as well.The staff were all helpful and veryfriendly. I was a hotel receptionist here in Edinburgh in 1999 and 2000, and being here reminded me of that.I would definitely love to stay here again!

I enjoyed my stay at Cumberland. There’s very little to dislike– the room was lacking a certain level of coziness that you might expect from a more modern hotel, however this is a result of the “old-world” charm of this classic hotel. The room was spacious and provided a lot of natural light as it had a big window to the garden. The window could also be opened to allow for fresh air. The bathroom was clean, and provided good shower pressure and comfortably hot water.Aside from the room, the services and spaces were very good. There was alway someone available to help at the touch of a button– and they were very generous and helpful. The hotel design and common space were very charming! The style of the hotel lended to the overall ambiance of being in an old city like Edinburgh. The hotel spaces were large and numerous, which includes a lounge, bar, dining area and outdoor patios.Finally the location was very good. I like that the hotel was removed from the city noise and crowds, but very close to all amenities, restaurants, transit. I was delighted by the nearby neighborhoods and finding cafes, shops and more. Special mention for Coats Café which was a lovely establishment with good food, pastries and coffee.Thank you Cumberland for your service and hard work!

A very nice stay. Very well located, and very silent.

Nice comfortable clean hotel with the nice ambiance of garden and friendly staff

Very nice and clean hotel,with friendly and helpful staffNice location,with very good transport in the areaA very pleasant stay,thank you

Very pleasant accommodation within walking distance of city centre. Staff were very pleasant and helpful. Comfortable room on ground floor.

Nice and cosy hotel. Room with 4 beds for our whole family was great.

Friendly staff and clean hotel very comfortable bed definitely recommend this hotel to anyone that looking for somewhere to stay in Edinburgh

Nice room comfy bed great breakfast friendly and attentive staff

Room was clean. WiFi didn't work but apart from that everything was great.

Great Stay with Great Accommodation, Location, and Welcoming Staff

No WiFi, dirty room, 10 pounds for car park, expensive for what it was.

The hotel is conveniently located to the City Centre and about 20mins to the Royal mile. A beautiful place; however, could do with updating. Staff are friendly.

Beautiful house.Nice room but shower pressure poor and duvet old and needs replacing.Very quiet and peaceful.

A lovely spacious room with all the comforts.

We loved our stay in the hotel. Breakfast was lovely and the room felt royal.

We had a great time with the family at the cumberland hotel. The room for 5, uncommon offer, is large and pleasant. It takes 25-30 minutes to walk to the castle with children who walk well, and we were able to use the hotel as the starting point for our walks in Edinburgh

Very nice place, clean and tidy and not far away from the hustle of the City of Edinburgh. Staff very helpful. Very close to bus that leaves into the heart of city. Close to tram that brings you to and from airport.

Lovely family room for 5,very spacious

We were greeted at the desk by friendly smiling staff. Great to see people that looked genuinely happy to see us and appeared happy in their jobs.Nothing was too much trouble from arrival through to departure, we will definately consider staying again when next in Edinburgh.

We stayed for 2 nights and are very pleased with the room and the hotel! Being able to have a room for the whole family (4 persons) was super! We’ll be back! A 15 minutes walk and you are in town! Nice and clean room and friendly staff!

We enjoyed our stay at Cumberland Hotel. It is a very pleasant place with great staff and situated close to the city centre.

Super Lage. Tolles Frühstück. Alles hat gepasst.

We enjoyed our stay at the Cumberland Hotel very much and thought the location was excellent, especially as we didn't have a car.

I loved the unique appeal of the building. The staff were all friendly and helpful. My room was comfortable. Having the bus stop nearly in front made getting from the airport and to downtown very easy. Quiet atmosphere was relaxing.

Great location too.

Great stay and at request we already could place our car before check in. A reasonableshort walk to get to old town and the castle.

Great location. Walking distance 20 minutes from all main tourist attractions. Bus stop outside the hotel to airport & city centre. Nice continental breakfast. Staff very pleasant from the moment we checked in. Room was clean. Left mints in the room on arrival. Plenty of tea & coffee facilities in the room.

Had the best stay, room was very comfortable & clean, staff were very friendly & helpful, breakfast perfect. The Cumberland Hotel was in the perfect place for getting around but allowing guests peace & quiet. I’d definitely come back & would recommend.

Staff very friendly and helpful. Room pleasant. Good breakfast

My two adult children and I enjoyed our comfortable 4 night stay at the Cumberland Hotel. The staff was pleasant and welcoming and attended to all our needs. We enjoyed the breakfasts in the dining room and were satisfied at the food options. We do recommend either hooks or bars in the bathroom to hang our towels as they had to be draped over chairs to dry and a shelf to place cosmetic products. Overall, a lovely little place to stay!

Was a good experience! It's centrally located and enough space

A friendly hotel with a very clean modern room, made for a comfortable overnight stay. Well located for Haymarket and to central Edinburgh.

The hotel is very good.His emplacement is very nice, 20 minutes in foot of the towncenterThe room for 4 peoples is big.

Had a fantastic weekend, hotel and staff were brilliant.As close as you need to be to visit all the attractions and within walking distance too.Would highly recommend staying here again. 👏

Room was lovely. Bathroom was very nice too. Overall for an overnight stay great value for money

The hotel is immaculate our room was large with great facilities and very comfortable beds. The staff were very friendly and accommodating. Will definitely be coming back on my next visit to Edinburgh and will recommend to family and friends.

2 night trip mother/daughter trip to see Harry Styles. Comfortable hotel in good location for Murrayfield Stadium; only a 10-12 minutes easy stroll. Deluxe twin room on ground floor was a good size with a large tv, modern bathroom, and a fridge that wasn't listed on website. Friendly staff, and had a good choice of food for breakfast; we had tasty omelettes freshly made. Only 2 small issues: bedroom too warm for me and windows wouldn't open; also doesn't do barmeals though listed on website (I knew in advance because I emailed about menu). Luckily we found a lovely chinese restaurant 5 minutes up the road. Overall a good hotel, and we would return if going to the stadium again.

I would highly recommend this hotel. Although the docor is a bit dated the staff and facilities make up for it. I had a very warm welcome from the two women on duty and they were very helpful. I have already tried to book again but its fully booked!

Lovely and comfortable hotel. We enjoyed our stay!

Lovely hotel close to Waverley dstation..breakfast was really good and staff very pleasant…there are quite a few stairs leading up to some of the rooms which was a bit much for my mum as we were at the very top so check when booking!!beds were comfortable and rooms clean

Thank you, my room was clean and comfortable. I am 75 and quite fit but you gave me the remotest room in the hotel with a stair climb too. I was ok. As I checked in an even older couple, one of them blind, and quite frail weresimilarly allocated a remote upstairs. I think you could do better than that and ask on the booking form if people have accessibility needs. Otherwise very good but Edinburgh hotel prices are now outrageous and I won’t come back as a tourist again. Professor Duncan MACLENNAN.

Thanks!

The first room I was assigned hadn't been cleaned but the receptionist very quickly gave me another room.the bed was comfortable and had a lovely hot shower. They don't serve evening meals but there a several restaurants within a sort walk. All the staff I came in contact with were very pleasant. I would certainly stay there again.

Convenient and comfortable

Clean room with a comfortable bed and friendly staff. Ideal location with good private parking- would've been better if the parking wasn't chargeable and was included in the price at the time of booking.

Very nice and friendly staff, nice room, breakfast OK and location 100% perfect!!

Super mooi hotel zowel van binnen als buiten. Mooie authentieke details verwerkt. Mooie kamers.Heerlijk ontbijt.Zeer vriendelijk personeel.

Brilliant time here this is second visit with my freind ,hotel staff lovely and helpful ,hotel has what I need ,continental breakfast OK but cld do with little more variety on fruit and yogurts!overall Brill time and I shall be returning soon Thank you for uour hospitality

It was a great holiday. The hotel has all comforts and is located in a very good position to reach both the city center and the airport. Very kind staff!

I booked at short notice and the hotel was just what I needed for an overnight stay in Edinburgh.

Lovely hotel and location close to transport links as we don't drive. Room large and comfortable with nice view.Breakfast was good but not included in price. Bar did not sell coffee (I don't drink alcohol). Lounge had bar food menus on tables, but, as we found out when we walked back for evening meal, they were not making meals. Menus were still on tables next day.Overall I would stay there again .

On arrival, on a chilly April day, the room was unheated, the shower door unattached, and there was nowhere to hang a long silk skirt for creases to drop out. The next day, the milk and tea in the welcome tray did not get replaced.On the good side, the shower (despite a gruesome stain in the tray) was hot and fabulous, the bed comfortable and firm, and the breakfast and service were outstanding.Given attention to the little things, I would award 5 stars.

Chose this hotel to have an overnight following a performance at the Usher Hall. Superb position for bus connections. Very well kept garden. Bedroom very comfortable. En suite was great. Everything spotlessly clean. Breakfast service was a little slow but delicious when it arrived.

El personal muy amable, las habitaciones y el baño limpios y con todo lo necesario, para volver.

The staff was kind, and helpful. The rooms were clean and good.

Nice hotel, in general very clean. Staff very friendly. There is a small bar next to the reception if you want to go for a drink but don’t want to go out.We stayed in a room for 3 (1 double bed and 1 single) either the room and bathroom very spacious and clean.The hotel is very well located and linked from/to airport and to the city centre.

A good budget hotel. My room was very clean & comfortable and the staff were polite & friendly. The bathroom was spotless and the shower pressure was 10/10. I also liked the added touch of a bedspread.With the above being so positive it's a shame to highlight a negative. The hotel advertises free wi fi however when I arrived I was unable to connect. I spoke to the receptionist who didn't know why but as I was on my way out she advised she'd reboot their system. When I returned I was still unable to connect to wi fi and was told by a member of staff that it was because my phone was a Samsung. I have never heard of wi fi connecting to all makes & models of phone......except 1!!! Although this wasn't the "end of the world", it was a bit frustrating especially as I had to use a lot of my data.The hotel should make this a bit clearer on their website or even update their their system so all phones can connect.

Location is great, rooms and facilities are very cute and authentic, and the staff was both kind and helpful. We didn’t have a single problem while here and highly recommend this place to any and all!

Will readily stay again

Lovely hotel, only a mile from the grass market. Rooms really spacious and clean. All the staff from the receptionist to the chef were friendly and welcoming. Great value for money. Breakfast was delicious. We will definitely return.

Very pleased with this late booking on a 6 Nations weekend. Close to Murrayfield, off-street parking, decent bar, comfortable bedroom, good cooked breakfast and friendlystaff.

Correspond à ce que j'attendais

Lovely hotelroom was clean and tidy .staff very friendly and welcoming. Great location for exploring Edinburghwould recommend it to anyone wishing to book ..breakfast was lovely as well .

Beautifull and veryspacious room! Kind staff!Thank you

The room was exceptionally clean.The staff was friendly and helpful.There‘s a bus stop in front of the hotel that servesseveral essential bus lines. Haymarket Station is a 5-minute walk away. Tesco Express, cafes and takeaways just around the corner. All in all there was nothing tocomplain about. We enjoyed our stay. Thank you!

Stayed there on my own for one night, slept very well and breakfast was lovely too. Staff is very friendly and helpful.

Response

Dear Elise,Thank you for your lovely feedback.We are delighted to hear you enjoyed your stay with us and all we have to offer.We hope to welcome you back in the future!Kind regards,All staff and management

We have stayed at The Cumberland ever Feb for the last 12 years and have never been disappointed.The rooms are clean,warm and comfortable.A well stocked bar and a fabulous breakfast.

Good location,friendly and helpful staff,good service 👍 Clean room 👍

I recommend Cumberland hotel is nice place to stay and enjoyment. Near city center. Helping staff specially superviser is very helping

Good hotel. Very beautiful old house.

We stayed at the Hotel in March 2020 and found the hotel good value for money. During this difficult time the staff were very helpful and as we had a problem with TV remote moved us to another room. The rooms were clean and warm and we both enjoyed our breakfasts. Located near to Edinburgh city centre it met all our needs.

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Dear Keith,Thank you for your kind feedback.We are happy to hear you enjoyed your time with us, the complimentary breakfast and our central location.Our apologies for any inconveniences experienced during your time with us but we would like to thank you for your appreciation of our hard working staff.Hopefully we may look forward to welcoming you back to stay with us in the future.Kind regards,All staff and management

All as expected ... Room clean, food good, very welcoming staff ... Thanks.

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Dear Bob,Thank you for your kind feedback. We are really thrilled to hear that everything came up to your expectations. All of our staff work really hard in daily basis in order to provide guests the best they can. Your positive comment is much appreciated in our constant try to maintain our service to a high level. We hope we may be fortunate enough to welcome you back in the future.Kind Regards,All staff and management

We really enjoyed our stay in this reniewed mansion house (just like a castle!). Everyone was very kind , the breakfast was excellent: fresh fruits, delicious fresh croissants...We went to the city center within 15 minutes walking.A very good experience !

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Dear Carole,Thank you for your feedback. We are pleased to read that you had a very good experience in our hotel. We are working very hard to improve our services therefore your positive comment is much appreciated. We hope we will be fortunate enough to welcome you back in the near future.Best regardsManagement

Excellent hotel very clean lovely friendly staff great location only 10 min walk to haymarket train station the breakfast was really nice will def be returning to this hotel when we next come to Edinburgh

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Dear Carole,Thank you for sharing your experience. We are happy you enjoyed your stay and you had a good use of the location. Pleased to read that you had a nice breakfast and We look forward to seeing you again soon.Best regardsManagement

Fabulous time at the Cumberland ,family room was very spacious and spotless,staff were very friendly and nothing was a bother , great location , breakfast was great , and plenty of choice

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Dear Elise,Many thanks for your positive feedback. We are glad you enjoyed your stay with us. We look forward to seeing you again soon. Please contact us directly to get the best rates for future bookings.Best regardsManagement

I would recommend the Cumberland Hotel for anyone staying in Edinburgh.I have used the hotel now for 8 or more visits.The rooms are clean and tidy,the full Scottish breakfast is excellent! and the free car parking is a 'Godsend'.There's a bus stop at the door to take you to the City center. It's alsoclose to the Haymarket Railway Station. The staff are lovely and very helpful.

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Dear Roger,Thank you for your wonderful feedback! We are thrilled you enjoyed your time with us, our complimentary breakfast and our handy location. We hope we may be fortunate enough to welcome you back very soon.Kind regards, All staff and management

8 of us came to stay and play squash at the Edinburgh Open. It was a great hotel, 15 mins walk from squash club. Staff friendly and helpful at all times. Comfortable, clean good sized rooms (we had a single, 2 twins and a triple). Breakfast was all cooked to order fresh as you liked, along with fresh fruit, cereal and croissant. All at very good price too, at £55 per person b+b. Will definitely come back again.

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Dear Stuart,Thank you for your lovely feedback! We are happy to hear you enjoyed your time with us and all we have to offer. Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments. We hope we may welcome you back again in the future.Kind regards, All staff and management

The hotel was reasonable priced and flexible.They allowed me an early check in (8 am) for £30 extra.This was very welcome after long haul flight !The room was comfortable and there was a full Scottish breakfast included in the price !

Response

Dear Jane,Thank you for your lovely feedback. We are thrilled to hear you enjoyed your time with us, our rooms and the complimentary breakfast.We hope we may be fortunate enough to welcome you back in the future.Kind regards, All staff and management

Nice People Clean Hotel Value for Money

Response

Dear Christine,Thank you for your wonderful feedback.We are happy to hear you enjoyed your time with us and all we have to offer.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may welcome you back in the future.Kind regards,All staff and management

Stayed at the hotel now quite a few times great location, fab prices, also staff are very friendly, rooms were spotless, and the breakfast was scrumptious, highly recommend Cumberland Hotel, we no doubt will be backTracey &crew ????

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Dear Tracey,Thank you for your lovely feedback.We are thrilled to hear you returned to stay with us again and that we lived up to previous expectations.We hope we may continue to welcome you back in the future.Kind regards,All staff and management

Good value for money, a little annoying not being able to enter and exit without a key during the day, excellent breakfast.

Response

Dear Laurent,Thank you for your kind feedback.We are pleased to hear you enjoyed your time with us and especially the complimentary breakfast.Apologies for any inconveniences experienced during your time with us but we ensure access door are locked for guest safety.However we hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

Great breakfast. Bus stop just outside to plenty routes

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Dear Mary,Thank you for your kind feedback. We are pleased you enjoyed your breakfast and look forward to seeing you again soon.Kind regards,All staff and management

This was our fourth stay at this hotel and it never disappoints.... rooms are good and clean... all the staff very friendly, courteous and helpful.... breakfast choice very good and cooked traditional breakfast superb (thanks to the cook! ????)

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Dear Beverley,Thank you for your kind feedback. We are pleased you enjoyed your stay, our room and our cooked breakfast.We are looking forward to see you again soon.Kind regards,All staff and management

Our family suite was exactly what we needed and we had a lovely overnight stay. Breakfast was very busy and they could have possibly had more staff out in room to ensure items were topped up but otherwise it was a very nice breakfast. Perfect location for the zoo and getting tram into Edinburgh.

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Dear Anne,Thank you for your kind feedback. We are happy you had a nice time with us and you enjoyed our breakfast and the location.We appreciate your comment regarding the staff, however we hope we will welcome you back in the future!Kind regards,All staff and management

We booked this last minute on New Year’s Eve and couldn’t have asked for a better experience! Check in was easy and staff were very kind. We got a complimentary bottle of wine and some shortbread, and the next morning we got breakfast. Beds were very comfortable and room was nice and clean. 100% would stay again.

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Dear Brady,Thank you for your kind feedback. We are really pleased you enjoyed your stay, our breakfast and the complimentary bottle of wine.We hope we can welcome you again very soon.Kind regards,All staff and management

Our first stay at this hotel, it’s was everything I expected, very clean, the breakfast was good and plenty choices and the staff could not do enough for us. I would definitely recommend this hotel. Thankyou

Response

Dear Iynne,Thank you so much for your kind feedback. We are really pleased to hear you enjoyed your stay with us and appreciated the hard work our staff put in to accommodate you the best they can.We are looking forward to welcome you back.Kind regards,All staff and management

Very good, rooms and staff friendly and helpful, good breakfast, will definitely stay again when in Edinburgh

Response

Dear Stephen,Thank you for your wonderful feedback.We are happy to hear how much you enjoyed your time with us, the room you stayed in and the complimentary breakfast.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may b fortunate enough to welcome you back in the future.Kind regards,All staff and managment

As always the staff are so friendly and helpful. Nothing is too much trouble for them. The room was a lovely size, cleaned when wanted and breakfast was delicious with so much choice. Love coming back here and it's just so easy to get around Edinburgh from the hotel.

Response

Dear Alison,Thank you for your lovely feedback.We are pleased to hear you enjoyed your time with us again and all we have to offer.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may continue to welcome you back in the future.Kind regards,All staff and management

Liked the newly refurbished bathroom.Stefano really helpful.Great for getting to centre of Edinburgh and parking on site.Have used several times now.

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Dear Marilyn,Thank you for your lovely feedback.We are thrilled to hear you chose to return to us again and that we lived up to expectations.We hope we may continue to welcome you back in the future.Kind regards,All staff and management

Had 1 overnight stay with friends, lovely hotel, staff very friendly and helpful, very nice breakfast in the morning

Response

Dear Melissa,Thank you for your wonderful feedback.We are happy to hear how much you enjoyed your time with us and the complimentary breakfast.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

Good value hotel near Haymarket Rail Station. Slightly dated but large comfortable room, excellent breakfast with good choices and staff couldn’t have been more helpful.

Response

Dear Ronnie,Thank you for your kind feedback.We are pleased to hear you enjoyed your time with us, our central location, the comforts of your room and the complimentary breakfast.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may welcome you back in the future.Kind regards,All staff and management

Room large for single room use and well equipped. Staff very friendly and helpful and an excellent freshly cooked breakfast. This is not luxury accommodation but has great charm and is well maintained for an old property.

Great location and clean facilities. Staff was extremely polite. Only issue is the low temperature of the rooms which was solved the second day with an extra portable heater.Tasty breakfast

Response

Dear Panagiotis,Thank you for your kind feedback.We are pleased to hear you enjoyed your time with us and that any issues you had were resolved promptly.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

A lovely hotel. Quiet but within walking dustance to Haymarket. Reasonably priced with friendly staff

Response

Dear Sandra,Thank you for your lovely feedback.We are happy to hear how much you enjoyed your time with us and our central location.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

Lovely hotel, spacious, clean rooms, great breakfast - but the thing that makes this hotel is the staff. Adam couldn’t have been more helpful - as were all the staff. Excellent customer service.

The location of the hotel was perfect. We walked in and out of the centre each day which was an easy, relatively quick walk.The staff were all so lovely. Everyone we spoke to was friendly.The breakfast was also great and a perfect way to start a day of exploring.Room was comfortable, clean, warm and cosy.Would definitely recommend and stay again.Many thanks!

It was so lovely to come back for another visit to the Cumberland Hotel, whilst visiting my daughter at Edinburgh University.It is SO easy to get into town from here; a brisk 10 minute walk (last time we brought the car and left it in the hotel car park) and there are also plenty of eateries nearby.Firstly I received a very friendly welcome from Diego, on reception, who expressed his pleasure at having us back. He carried my case all the way to our room :) Super service with a smile... it was a kind and welcoming touch.The hotel is in the middle of a refurbishment, none of which bothered us, as we're up early. It's great to see the extensive work changes now updated from our last visit. We felt there was no undue noise and the hotel is a little dated so it's a necessity.I always have a peaceful sleep here, which I don't just put down to walking everywhere :) The beds are always comfy, clean, smell fresh and the room warm and cosy. This time we had a different room, which fitted 3 people and was lovely and big- a double bed, a single and a small seating area. Plenty of room!Breakfast is very efficient and nothing is too much trouble with the friendly staff. We had no wait time, on either day :) My daughter was well accommodated by Janos, as she fancied continental. I chose traditional and as I like my bacon VERY well done (so you can crack it) he ensured it was also done to perfection. Ha ha ha :) He is chatty, personable, an absolute gem and a definite asset to the hotel.I will definitely be using the hotel again. Thank you ALL so much guys!! It was restful, central and the lovely, friendly staff really do make the week-end break SO much better :)See you again soon...

Response

Dear Angela,Thank you very much for returning to stay with us and for your wonderful feedback.We are thrilled to hear how much you enjoyed your time with us and that we lived up to your previous experience.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may be fortunate enough to welcome you back again in future.Kind regards,All staff and management

Well, where to start! It was right on the Airlink path from the airport, only a 5 minute walk from the Haymarket station and supermarket and restaurant area and also on a good bus route into the city.Breakfast was early but that just got the kids out of bed quicker! The staff were super friendly and it was a beautiful building an rooms were warm, comfy beds and great showers!Would definitely stay again!

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Dear Bryan,Thank you for your wonderful feedback.We are happy to hear how much you and your family enjoyed your time with us, our central location and the comforts of your room.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

Stayed with my daughter whilst taking in a show. Very pleasant experience and very charming staff.

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Dear Laurentia,Thank you for your kind feedback.We are pleased to hear you enjoyed your time with us and appreciated the hard work our staff put in to accommodate you the best they can.We hope we may welcome you back in the future.Kind regards,All staff and management

Hotel was very comfortable and clean. Staff were very friendly and helpful. Great choice for breakfast. Hotel located close to city centre which made visiting the sights very accessible.

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Dear Evelyn,Thank you for your kind feedback.We are pleased to hear you enjoyed your time with us, the comforts of your room, our central location and the complimentary breakfast.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may be fortunate enough to welcome you back in future.Kind regards,All staff and management

We had a wonderful stay, room nr 14 is cosy, a delicious traditional breakfast, friendly staff, hope to come back.

1. pleasant, historical appearance2. spacious room, elegantly furnished3. quiet area, green spaces4. Easy to get to and from, express line to the airport and train station 5 minutes walk

Response

Dear Bogdan,many thanks for sharing your views.We are very glad to hear that you had a good stay and the hotel was up to your expectations.We do our best to provide a quality service at an affordable price.We would like to welcome you and your family again in the future.Please book direct and we will offer you the best rates.I have also noticed that you booked through booking.com: it would be great if you could post your review to booking.com so it can reach a wider crowd.Thank you again for your custom.Best Wishes and RegardsAll staff and ManagementTeam

Very friendly hotel, staff are good. Great place to stay.

This was my third stay at the Cumberland so I think that says enough.My room en suite is comfortable and clean.The breakfast buffet hasa good variety for everyone to enjoy the start of the day. The staff are friendly and helpful.My only comment is that if I should order an evening meal, the lounge is not so inviting, an alternative is in the bar.Perhaps there could be more thought to making the lounge more appealing for visitors who remain in the hotel in the evenings?I hope to return sometime next year.

Response

Dear Margaret,We really appreciate your positive comment,and thank you so much for such a nice review.Some points you mentioned about the lounge area, we have picked that up,as you know we are going through a lot of construction and we will change couple of things soon in future.I hope you will stay with us again in near future.Thank you and we look forward to welcome you.Kind regards,Reservations

Excellent accommodation for the price and pleasant staff

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Dear Ian,a million thanks for sharing your views.We are very thrilled to hear that you had a good stay and also our hard working staff made a good impression.We do our best to provide a quality service at an affordable price.We would like to welcome you and your family again in the future.Please book direct and we will offer you the best rates.I have also noticed that you booked through booking.com: it would be great if you could post your review to booking.com so it can reach a wider crowd.Thank you again for your custom.Best Wishes and RegardsAll staff and ManagementTeam

Un grand merciTout est parfaitJe conseille a 100%

Response

DearMicheal,thank you very much for writing a review.We are so glad to see that you had a good experience during your stay.On your next visit we would like you to book direct to get the cheapest rates.We would really appreciate if you could copy your review on booking.com to share your experience with millions of travellers.Many thanksBest WishesStaff & Management

Nice hotel in a convenient location, easy route in to the city. Clean and tidy, fairly friendly staff. Service at breakfast a.little slow especially when busy. Coffee not replenished until we asked for it to be. Shower gel was not pleasant, maybe try a different type.

Response

Dear Philip, thank you for your feedback.We are glad you enjoyed your stay.Your feedback means a lot to the hotel.Sorry you had to wait a little longer for breakfast-we are actually working on a plan to improve breakfast speed, especially when its busy.We will look into possibly using a different shower gel on our next order.Thank you once again for the comments and will help us improve.Best WishesManagement

It was our fourth stay at Cumberland Hoteland again we are very happy.Good breakfast, nice room very friendly staff and especially our son (7 years old) likes the hotel.Easy to go to town via bus or tram.For us the best choice of a good Hotel in Edinburgh.

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Dear Marcus,thank you very much for writing a feedback.This meansa lot to the hotel staff.We are glad to read that you had a great experience and the facilities would adequate.On your next visit please book direct for best rates.All the bestManagement and Staff

Location was fantastic just a 10 minute walk away from the train station. Central to the zoo or princess street. Breakfast was excellent, staff was very friendly and very attentive to our needs. The room was very clean and comfortable. We will be booking again.

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Dear Amanda,many thanks for leaving a review. We are glad that you had a good stay with us.We also appreciate the fact that you noticed the friendly staff`s hard work and the cleanliness of the rooms.Our staff work very hard to maintain a good standard and it a pleasure to see its outcome.On your next visit to Edinburgh please book direct over the phone or on our website and you will be offered the best rates.Best WishesStaff and Management

Stayed here twice now once to take part in kilomathon and now for samh stomp.Was here this time with my teenage son and my partner and loved that we had a short walk to town centre to do all the tourist stuff.Loved we were so close to murrayfield for the events.The hotel was cosy and clean. Breakfast was yummy.Staff were very friendly and informative as to where we needed to get to and timescales to get there.Nothing was too much trouble

Lovely traditional hotel.Staff friendly and helpful.Rooms comfy and have everything you need ableit they could do with a makeover.Bathroom facilities new and very clean.Good location with a 15-20 minutes walk to the main centre

Very clean friendly hotel. Very good breakfast and close enough to walk to city centre. Would use again.

Response

Dear Angela,we are very glad to hear that you had a good stay with us.It is also pleasure to hear feedback about about staff and also the location of the hotel.We would like to welcome you again on your next visit.Please book directly on our website: www.cumberandhoteledinburgh.co.ukfor the best rates.We would be grateful if you could copy your review on booking.com-they usually send you an email requesting for feedback. In this way your feedback will reach millions of customers.Thank you again and hoping to see you soon.Best WishesfromAll Staff and Management

It was pleasure to stay at The Cumberland Hotel. Our room for three was clean and warm. Breakfast in the Traditional style was delicious and filled the stomach. Staff was really friendly and most of all I liked to use my room key to enter the main door.

Response

Dear Jane,we are very glad to hear that you had a good stay with us.It is also pleasure to hear feedback about the cleanliness of our rooms, the friendly staff and the breakfast.We would like to welcome you again on your next visit.Please book directly on our website: www.cumberandhoteledinburgh.co.ukfor the best rates.We would be grateful if you could copy your review on booking.com-they usually send you an email requesting for feedback. In this way your feedback will reach millions of customers.Thank you again and hoping to see you soon.Best WishesfromAll Staff and Management

Thanks for everything!!! All is perfect!! Thank's again!! Armoutakis Stilianos from Greece

Response

Dear Stylianos,we are very glad to hear that you had a good stay with us.We would like to welcome you again on your next visit.Please book directly on our website: www.cumberandhoteledinburgh.co.ukfor the best rates.We would be grateful if you could copy your review on booking.com-they usually send you an email requesting for feedback. In this way your feedback will reach millions of customers.Thank you again and hoping to see you soon.Best WishesfromAll Staff and Management

Beautiful mansion with big rooms and bathroom. Very high ceilings and details woodwork. Two bar areas to enjoy the evening. A delicious made to order breakfast.

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Dear Catherine,we are very glad to hear that you had a good stay with us.It is also pleasure to hear feedback about the breakfast, bar and especially the rooms decorWe would like to welcome you again on your next visit.Please book directly on our website: www.cumberandhoteledinburgh.co.ukfor the best rates.We would be grateful if you could copy your review on booking.com-they usually send you an email requesting for feedback. In this way your feedback will reach millions of customers.Thank you again and hoping to see you soon.Best WishesfromAll Staff and Management

We were impressed with your friendly, hard working staff who made us feel very welcome and did all they could to make our stay enjoyable.We hope to stay with you again.

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Dear Janette,Thank you so much for a lovely review.We are happy to hear you enjoyed your stay.We look forward to welcome you in future.Our staff work very hard to accommodate and give a good service to everyone.Have a good day.Thanks and regards,Reservations and all staff.

Good value for money. Whilst linen clean strong smell of whatever your laundry use.

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Dear Marilyn,Thank you so much for a lovely review.We are happy to hear you enjoyed your stay.We look forward to welcome you in future.Our staff work very hard to accommodate and give a good service to everyone.Have a good day.Thanks and regards,Reservations and all staff.

We had a great stay, all the staff were really friendly even one morning when they had a huge group down for breakfast and were rushed off their feet. Many thanks

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Dear Kate,Thank you so much for a lovely review.We are happy to hear you enjoyed your stay and our breakfast.We look forward to welcome you in future.Our staff work very hard to accommodate and give a good service to everyone.Have a good day.Thanks and regards,Reservations and all staff.

Gracias a todos por su atención. Las habitaciones impecables, la atención esmerada y un delicioso desayuno hicieron que nuestros días transcurrieran demasiado rápido. Altamente recomendable.Thank you all for your attention. The impeccable rooms, the careful attention and a delicious breakfast made our days go by too quickly. Highly recommended.Carlos, Norma y German

Response

Dear Carlos,Thank you for your kind feedback. We are pleased to hear how much you enjoyed your time with us, our central location and all the comforts of your room. Our staff work very hard to ensure you have a pleasant stay and therefor we really appreciate your positive comments. We hope we may welcome you back in the near future. Kind regards, Reservations

Perfect place easy for going in center by bus

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Thank you for your kind feedback. We are pleased to hear how much you enjoyed your time with us, our central location and all the comforts of your room. Our staff work very hard to ensure you have a pleasant stay and therefor we really appreciate your positive comments. We hope we may welcome you back in the near future. Kind regards, Reservations

We had a wonderful 3 night stay at the Cumberland. The room was spacious, comfortable and attractive. We found the staff friendly and helpful and would recommend this hotel to anybody.

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Dear Cheryllynn,Thank you for your kind feedback. We are pleased to hear how much you enjoyed your time with us, our central location and all the comforts of your room. Our staff work very hard to ensure you have a pleasant stay and therefor we really appreciate your positive comments. We hope we may welcome you back in the near future. Kind regards, Reservations

Great location. Cute hotel. Kind attention. I strongly recommend staying at Cumbrrland Hotel!

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Dear Maria,Thank you for your lovely feedback.We are very pleased to hear how much you enjoyed your time with us and all we have to offer our guests.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

We stayed for one night as a school group of about 20 people. We chose this hotel because of its convenient location. It was just under 10 mins walk from Haymarket, so no need for buses or taxis. Although the decor was a little tired, the hotel was very clean and comfortable. The rooms were very spacious. It was very good value for bed and breakfast. I think next time I would rather book with the hotel directly. I would recommend this hotel and would be pleased to use it again. The staff were really friendly and welcoming. We would advise having a cooked breakfast as the choice for continental was a bit limited.

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Dear Hilary,Thank you for your lovely feedback.We are very pleased to hear we could accommodate your group and that you all enjoyed your time with us.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

Lovely stay at this hotel , only for one night but impressed by the service , cleanliness of room and bathroom, excellent breakfast, forgot to ask for a poached egg (as I'm fussy about fried ones ) but came perfectly cooked for me 10/10

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Dear Gary,Thank you for your wonderful feedback.We are thrilled to hear how much you enjoyed your time with us and all we have to offer our guests.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

We had a nice stay, Great friendly staff. Excellent breakfast in pleasant surroundings. Comfortable beds ,warm rooms Yes a good experience we woild go back any time.

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Dear Peter,Thank you very much for your kind feedback.We are happy to hear how much you enjoyed your time with us and all we have to offer our guests.Our staff work very hard to ensure you have a pleasant stay and therefor we really appreciate your positive comments.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

Our welcome at the hotel was friendly. Our room was spacious with a view over the lawn of the old school next door. The breakfast spread was plentiful and hot breakfast cooked to order. Thank you.

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Dear Alan,Thank you for your lovely feedback.We are pleased to hear you enjoyed your time with us, your spacious room and the complimentary breakfast.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

Wonderful little hotel with a lot of advantages:close to the citiy center, but still calm.Very clean premises and friendly staff.Excellent breakfast for a place like this. We will return, thank you.

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Dear Petra,Thank you for your wonderful feedback.We are happy to hear how much you enjoyed your time with us, our central location and the complimentary breakfast.Our staff work very hard to ensure you have a pleasant stay and therefor we really appreciate your positive comments.We look forward to welcoming you back in the future.Kind regards,Reservations

very comfortable hotel, lovely breakfast, friendly staff.convenient for buses into city centre,haymarket station and bus station.

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Dear Hugh,Thank you for your kind feedback.We are pleased to hear you enjoyed your time with us, our central location and the complimentary breakfast.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may welcome you back in the future.Kind regards,All staff and managment

We had a very pleasant stay thanks to the friendly and helpfull staff.Breakfast was realy good, one could order anything in addition to the available buffet.The locationwas perfect.Very good value for the price!

Great location. Competitive rates and friendly staff. Most enjoyable stay.

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Dear Neil,Thank you for your wonderful feedback.We are very pleased to hear how much you enjoyed your time with us and all we have to offer our guest.Our staff work very hard to ensure you have a pleasant stay and therefor we really appreciate your positive comments.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

Very friendly reception staff. Clean and large room. Parking.Superb porridge and very thoughtful chef who cooked it for me exactly as I wanted.Thank you!Very useful hotel if you have arrived by car but want to leave it somewhere: the only way to enjoy Edinburgh itself is by foot or public transport!

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Dear Sally,Thank you for your wonderful feedback.We are very happy to hear how much you enjoyed your time with us, your spacious room, the complimentary breakfast and our central location.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive and kind feedback.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

Was greeted by happy staff who made my visit to a fantastic hotel more welcoming. Room was good with all ticks to the box. Breakfast wasprepared with a personal touch, great local produce is always a treat.once again thank you for making my visit special.

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Dear David,Thank you very much for your lovely feedback.We are happy to hear how much you enjoyed your time with us, the facilities in your room, the complimentary breakfast and the hard work our staff put in to accommodate you the best they can.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

Stayed here for one night with my mum and two daughters as we were going to see a show at the theatre. The hotel overall is nice and although the bar and breakfast room are quite modern, the bedroom we stayed in was quite dated but very clean. Polite staff and good breakfast and I would stay again

A wonderful, friendly welcome as soon as we arrived :)Really delighted that this hotel was literally 10 minutes walk into the center of the city. Free parking meant we could leave the car and meander at our leisure.The room was a great size, for just the two of us- an attic room at the top with 3 beds! I had the best night's sleep; cozy, comfy and quiet.The breakfast service was again friendly, efficient, chatty and quick- I felt there was a good choice, everything that 'we' needed was there!! I was even given my well done bacon, as asked for, crunchy and scrummy :)Despite renovations we felt there was little or no disruption; it didn't affect us(as seen in previous reviews) as we were out all day.As my teen is now at Edinburgh Uni I will definitely be revisiting this hotel. I found it to be an ideal location, with staff who went out of their way to accommodate us.I can thoroughly recommend it... as the week end weather was also sensational (although I'm not sure how the staff managed it- ha ha ha!!)Keep up the good work guys and I hope to see you again soon.

Response

Dear Angela,Thank you very much for your wonderful feedback.We are thrilled to hear how much you enjoyed your time with us, the comforts of your room, our central location and the complimentary breakfast.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may be fortunate enough to welcome you back in the future and best of luck to your daughter at university.Kind regards,All staff and management

Siamo stati accolti bene dall'aspetto romantico della struttura e dalla gentilezza in reception.Abbiamo avuto una camera ampia e confortevole con una bella vista.Prima colazione molto gradevole una sala accogliente e luminosa.E poi Edimburgo è fantastica!Ci piacerebbe tornare e dormiremmo qui!

Very nice staff and nice atmosphere in the hotel

Response

Dear Armin,Thank you for your kind feedback.We are pleased to hear you enjoyed your time with us and all we have to offer our guests.Our staff work very hard to ensure you have a pleasant stay and therefor we really appreciate your positive comments.We hope we may welcome you back in the future.Kind regards,All staff and management

The Cumberland Hotel was well situated for walking from Haymarket and into town - the staff were welcoming and friendly.Our room was a good size for the 3 of us and comfortable.Breakfast was good and the service was friendly.Would stay again if going to the West End -very good value for money.

Had a lovely stay, comfortable bed, spotless, very friendly and helpful staff. The Breakfast was good with table service. Room had good TV, toiletries, tea coffee and biscuits a bottle of water and even a chocolate left on the pile of towels.

Comfortable, clean and friendly. Excellent position for city centre.we had a lovely stay in Edinburgh.

Lovely hotel that retains the old world charm while offering all the modern amenities, delivered by charming and helpful staff.Small improvements could include replacing towels immediately, covering noisy hallway floors and improving the parking access. Run a driveway from rear of neighbor's car park and get rid of that dangerous hill/gully entry. Loved your breakfasts and the cheerful chef!!

Close to the tram, beautiful ancient house

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Dear Pascal,Thank you for your feedback. We are delighted to hear that the location was handy for your and you liked our beautiful Victorian house. We hope to see you again soon.RegardsStaff and Management

Nice reception, good room and a decent breakfast.Excellent value for money.

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Dear David,Thank you for your wonderful feedback.We are very happy to hear you enjoyed your time with us and all we have to offer our guests.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

We stayed for two nights, rooms comfortable, large,clean and equipped with tea,coffee making facilities, hairdryer and toiletries.Everything you need. Breakfast was good, staff very nice and helpful, check in out easy. Small bar, to enjoy a drink. Hotel location 1.7 mile from city location on a bus route and Haymarket train station 5 minutes walk. Everything great and would recommend this hotel. Diego assisted us on arrival and he was very helpful.

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Dear Julie,Thank you very much for your wonderful feedback.We are happy to hear you enjoyed your time with us, the comfort and facilities available in your room and our central but quiet location.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

Big clean room, friendly staff and excellent location made a really pleasant stay for this price. Some noise came from front door and bar during evenings but this did not affect resting.

Excelente atención, buena ubicación. Solo tuviemos un problema con el colchón, cuya mitad estaba hundida y no pudieron solucionarlo. No obstante, al atención el personal en general, supero nuestras expectativas ante este invconveniente. Gracias

Comfortable hotel. Easy access to Edinburgh, either walking or bus. Friendly staff

Response

Dear Alison,Thank you for your kind feedback.We are pleased to hear you enjoyed your time with us and made good use of our central location to explore all that Edinburgh has to offer.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

We stayed here with my Brother and his wife for 5 nights last week. we had a great time ,The Hotel is lovely and the Owner and Staff were very friendly and helpful. Our rooms were comfortable and clean and everything you needed was in the room ,Breakfast was good as well.There’s a bus stop outside the hotel to getyou into town it was only £4 for a day .We would definitely recommend this Hotel to anyone who wants a lovley place to stay in Edinburgh ,Thank you

Response

Dear Nerys,Thank very much for your kind feedback.We are happy to hear how much you enjoyed your time with us, our central location, the comforts of your rooms and the complimentary breakfast.Our staff work very hard to ensure you have a pleasant stay and therefor we really appreciate your positive comments.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

Nice place stay for hollyday

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Dear Vaida,Thank you for your kind feedback.We are pleased to hear you enjoyed your time spent with us during your holidays and we hope we may be fortunate enough enough to welcome you back in the future.Kind regards,All staff and management

Небольшой отель в викторианском стиле недалеко от центра Эдинбурга. Есть бесплатная парковка. Отель стоит своих денег.

Stayed overnight. Staff very helpful.Bedroom comfortable all had a good night's sleep after a busy day.Very good breakfast good choices for everyone.

Response

Dear William,Thank you very much for your kind feedback.We are happy to hear how much you enjoyed your time with us, the comforts of your room and the complimentary breakfast.Our staff work very hard to accommodate you the best they can and therefor we really appreciate your positive comments.We hope we may be fortunate enough to welcome you back in the future.Kind regards,All staff and management

Stayed here one night the the accommodation is clean and tidy, Easy walking about 15 to 20 min into centre but plenty of buses passing by . Older building with creaks and dated but good value with good breakfast . Quite Hotel. Enjoyed friendly owners conversation and hos handy hints on travelling around Scotland

Nice rooms. Great location. Convenient to walk into town to see the major sites (castle, park, etc.)

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Dear Susan,Thank you for your kind feedback.We are pleased to hear you enjoyed your time with us and made good use of our central location to explore all that Edinburgh has to offer.We hope we may welcome you back in the future.Kind regards,All staff and management

Great hotel with free parking and excellent staff; Diego went above and beyond to make my fathers stay as comfortable as possible. I would definitely stay again.

Response

Dear Richard,Thank you for your feedback. We are pleased to hear that you had a great stay. Our Team works hard to provide the best customer service therefore your positive comment is much appreciated.We look forward to seeing you again soon. Please book directly with us to get the best rates.RegardsStaff and Management

very nice hotel , clean, polite personel,nice breakfast, very bad smell on lobby corridors,i just loved the sqirl outside my window

Response

Dear Guest,Thank you for your feedback. We are happy that you enjoyed your stay and appreciate you positive comment regarding the staff.We look forward to seeing you again soon.RegardsStaff and Management

What we liked:Facility is well located within walking distance of the Royal Mile and close to all public transport.Breakfast was just great with a good range offered.The room was comfortable and on-site parking very convenient.Local facilities - restaurants, cafes, barbers, dry cleaners - were also good and convenient.The bar was fun with the other guests and the hot evening food was also enjoyable.What we didn't like:Facility advertises a "restaurant" and "Bar & Lounge Hot Food Served".We were disappointed to find that this was not available on Sundays (the day we arrived after a long day of driving and sight seeing).We had to go out and find a restaurant. We were also advised that this was not available on the Monday night too, but, after negotiation, this decision was reversed.

Response

Dear Robert,Thank you for your feedback. We are happy that you enjoyed your stay. We apologize for the inconvenience regarding the bar food, and despite that we hope to see you back in the future.Best wishesReservations

V.convenient and adequate for my intended stay at the time, although hotel somewhat dated! The breakfast is good and staff very friendly and helpful. i found the bed somewhat hard but the one thing I believe needs definite improvement is the shower pressure.

Response

Dear Jacqueline, Thank you for your comment. Our guest`s feedback is very important to us as it highlights the area we need to improve. Apologize for any inconvenience you had and we appreciate your positive comment regarding the breakfast and our staff friendliness.We look forward to seeing you again soon.RegardsReservations

Gut gelegenes nettes Hotel mit parkmöglichkeit und leckerem Frühstück.

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Dear Claudia,Thank you for your feedback.We are happy that the location was ideal for you and you enjoyed the complimentary breakfast. We look forward to seeing you soon.RegardsReservations

15 min drive from airport, easy access by bus 26 to city center (or walk).Great staff! Clean rooms with modern bath. Small as per usual in Scotland.Small bar, very good breakfasts.

We thought the location excellent.The bus stop was right outside our hotel and only a 10 minute ride to downtown area to catch off and on bus tours.We took a taxi to George’s Street and it was about £6.The hotel is in an old Georgian style building. Our familyroom was massive holding a double bed and three singles and had two showers!Adam and Maggie and really all the staff we met couldn’t have been friendlier.The hotel was old with older furnishings but only added to its ambience! I believe the bar stayed open until 11at night. The breakfast was very good cooked by Adam!My only negative I can possible think of is for the love of heaven get some softer pillows!!!

Really fantastic location, decor dated but spotlessly clean and brilliant value for money. Staff very friendly, would absolutely use again

Response

Dear Rosemary,Thank you very much for your wonderful feedback.We are pleased to hear you enjoyed your stay so much, our central location and the hard work our staff put in to ensure you have a pleasant stay.We look forward to welcoming you back in the future.Kind regards,Reservations

Great hotel for about 3 days city visit

A last minute booking for an overnight stay. Hotel was comfortable, staff friendly and very helpful. Good breakfast. Would stay again.

It was a simple very nice hotel. Near of the city and not far away from the airport.

This hotels is only a 10 minute walk in to the town, the service was good and the breakfast was ok. Great if your a family of 5 as they acually have the right soze rooms. The rooms are clean, the only negative thing i can say is that the place needs a bit of an update. Great value for money.

The hotel was very clean and the beds very comfortable. The staff were amazing and very friendly and polite. The breakfast was wonderful and the portions very good. Would not hesitate to book again in the future.

Het was een prima hotel. Mooie kamers en prima ontbijt. Op loopafstand van edingburg oldtown. Heerlijke bedden en vriendelijk personeel. Kortom 👍👍

Response

Dear Marcel,Thank you very much for your kind feedback.We are thrilled to hear you enjoyed your time with us and all we have to offer our guests.Our staff work very hard to ensure you have a pleasant stay and therefor we really value your appreciation of their work.We hope we may welcome you back in the future.Kind regards,Reservations

Excellent hotel. Staff very helpful and attentive. The room was very clean and comfortable. Breakfast was great and copious. . Hotel very well located 15 minutes from downtown and 30 minutes from the Castle. We had a great time in Edinburgh

My partner and I, as well as my parents, stayed at Cumberland Hotel for one night.You can easily reach this hotel from the airport or the city centre because several buses pass by.The rooms have a nice size and our room offered a nice view at Donaldson's College. Breakfast was tasty.

Response

Dear Anne,Thank you for your kind feedback.We are pleased to hear you enjoyed your time with us, our central location, spacious rooms and the complimentary breakfast.We hope we may be fortunate enough to welcome you back in the future.Kind regards,Reservations

Great staff good room great breakfast.Bar and restaurant wasn't open

Great staff good room great breakfast.Bar and restaurant wasn't open

Response

Dear Christine,Thank you for your kind feedback.We are pleased to hear you enjoyed your time with us and the complimentary breakfast.Our staff work very hard to ensure you have a pleasant stay and therefor we really value your appreciation of their hard work.We hope we may welcome you back in the future.Kind regards,Reservations

Have stayed before and hotel is good value for money for a group of three adult males. Option of an early check-in would be welcome and main car park can be awkward but would stay there again.

Response

Dear John. Thank you for your positive feedback and for recommending our hotel. We are pleased to hear that you stayed with us before and hope to welcome you again.Best regardsReservations

What a nice place to stay. It was clean and full of charm. The service was great. Diego was such a wonderful asset to the hotel. He was so helpful to us. The manager also treated us with great appreciation. I love staying somewhere that they treat you like family and are truly happy you are there.The food was very good and the service was great.I would certainly recommend this hotel and if i ever go to Scotland again i will stay at the Cumberland.

Well situated quite near to center (25 min walking), very kind attention and warm receivmnt

This hotel was very good, the room was comfortable, and the Staff very kindly.It's close to the center, a 15 minute walk away, it's cheap compared to other hotels in the same area. Raccomanded

Response

Dear Fedele,Thank you for your wonderful feedback.We are pleased to hear you enjoyed your time with us and all we have to offer.Our staff work very hard to ensure you have a pleasant stay and therefor we really appreciate your positive comments.We hope we may welcome you back in the future.Kind regards,Reservations

Near the centre..very kindly personal

Response

Dear Paola,Thank you for your stay and your kind feedback. We are happy that you enjoyed your stay and we look forward to seeing you soon.Kind regardsStaff and Managements

Very clean, very helpful staff, great breakfast.

Response

Dear Reuben,Thank you for your stay in our hotel. We are pleased that you had a great stay and enjoyed your breakfast. Our staff work hard to ensure all guests have a pleasant stay therefore your positive feedback is much appreciated.We look forward to seeing you back soon.RegardsStaff and Management

Fantastic room great staff quality food close to city centre bus stop 1 minute away just brilliant this was my 4th time here

Response

Dear Sonny,Thank you for your lovely feedback.We are thrilled to hear that you choose to stay with us again and you enjoyed your time with us one again.We hope that we may be fortunate enough to welcome you back many times more.Kind regards,All staff and management

Kind personel. Clean room. Everybody was very helpfull and kind. Thanks for making our stay perfect

Response

Dear Hans,Thank you for your wonderful feedback.We are delighted to hear you enjoyed your time with us and all we have to offer our guests.Our staff work very hard to ensure you have a pleasant stay and therefor we really appreciate your praise of their work.We hope we may welcome you back in the near future.Kind regards,All staff and management

- The staff was kind and nice.- Overall feel of the room was nice.- breakfast was over the top, especially that veg scottish breakfast.- Daily house keeping.- The shower pressure was small but hot water at all times.- Heating in the room got too much at times.- Value for money.

Response

Dear Bhagyashree,Thank you for your lovely feedback.We are very pleased to hear you you enjoyed your time with us and all we have to offer.Our staff work very hard to ensure you have a pleasant stay and therefor we really value your praise of their work.We hope we may welcome you back in the future.Kind regards,Reservations

We really liked our stay! Simple but clean room, good breakfast (a nice young lady helped us friendly) and Adam taking good care of us in the bar. Good value for money!

Response

Dear Peter,Thank you for staying with us and taking the time to post a review of your recent stay. We are pleased to read your comments regarding clean room, good service and will be sure to pass these comments on to Adam and the rest of the team. We look forward to welcoming you back in the near future .Kind Regards,Michele,Reservations.

Rooms are a little tired but the service and location were excellent, also one of the cleanest hotels ive stayed in, spotless.Cant fault it for a quick coue of days away.

I stayed in the Cumberland for 2 nights in Feb 19. It was a twin room and comfortable if a little cramped as we were in the attic. My friend who is tall had no head room and often had to watch where she stood. The breakfast was good and we got what we asked for on our plates. Thank you.

Response

Dear Mari,Thank you for staying in our hotel and sharing your experience. We are glad you had a comfortable stay and enjoyed your breakfast. We look forward to seeing you soon, and please leave a note on your next booking as you prefer lower floor. We will try our best to accommodate your request.Kind regardsAll staff and Management

Late arrival process was good. Room was very comfortable and staff all lovely over a nice morning breakfast.

Response

Dear Neil,Thank you for your positive feedback, we are happy that you had a comfortable stay and enjoyed your breakfast.We look forward to seeing you again soon.All the bestStaff and Management

Great hotel. Friendly, welcoming. Nice bar, decent, cheap food. FANTASTIC BREAKFAST. Thanks for a nice stay.

Response

Dear Dave,Thank you for your comment, we are delighted to hear that you enjoyed your stay in our hotel. Our staff work hard to make sure our guests have a pleasant stay therefore your positive feedback is much appreciated.We look forward to seeing you again soon.Kind regardsAll staff and Management

I had a great stay in Edinburgh. The service was more than ok and I give a plus to Janos, he is really professional. The only suggestion of improvement is to change the melted cheese for the continental breakfast or add a different one besides. Thank you.

Ideally situated hotel, clean and very good value for money.

Good service, pleasant and helpful staff, good sized room

We all enjoyed our stay, the staff where very friendly and worked so hard. The breakfast was very good and cooked freshly to order nothing was to much trouble for the staff. I did thinkthe lounge could be a bit more inviting a glow from a fire andmore comfortable chairs. The curtains and bedspread in the rooms where a bit tired looking but we did enjoy the our stay.Thank you to all the staff

I really appreciated my staying there. I am toyally satisfied.

Really kind and very welcoming staff,great rooom,great food i loved my stay,thank you guys.

The accommodation in Cumberland Hotel was very nice. We are very thankful for the frendly and helpful staff! The room was large enough and clean.A very good choice indeed!

I have taken the reservation for my family and they had to say only good things about their stay. The hotel is easily reachable by means of public transport (e.g. Airlink 100) and it is also on the way to the airport. Additionally, the bus stop per and from the airport is just in front of the hotel. Once at the hotel, we were warmly welcolme and accompaign to the room, which was well decored, clean and big enough for three people. Furthermore, the beds were comfortable and the breakfast generous and fresh prepared according to people different tastes (3/4 options available), also sensitive to vegetarian necessities or people with allergies.

Freundliches Personal, nette, saubere Zimmer, gutes Frühstück. Wir durften sogar nach dem Checkout weiter den Parkplatz für den Tag nutzen! Toller Service! Wir kommen gerne wieder! :-)

Great location, friendly helpful staff and wonderful breakfast. Highly tecommended.

Hotel was nice, clean and tidy but a few things: shower pressure not good and taps not fixed to the wall properly. Only on shelf in the bathroom. Little bit of black damp in the corner of the shower door. Decor of the room very dated.Apart from those small things all was well. Breakfast was lovely and freshly cooked. Definitely would stay again.

We stayed in the Cumberland hotel for two nights. The room was nice and clean. Extremely friendly and helpful staff. Very good breakfast. Loved it.

I stayed with my Mum for 2 nights. The hotel was very clean and staff were very helpful and polite. The freshly cooked breakfast was delicious. A lovely stay; thank you!

TOP - gerne wieder. Sehr freundliches Personal.

Confortable. Staff good. Easyto reach.

Nice people, good breakfast, good bed.Shower was a bit soft

Lovely and cosy place and wonderful people! Loved it and will certainly come back. A heritage property at a great place with just 3-4 stops in bus to the heart of Edinburgh.The rooms are clean, nicely done, the ensuite bathroom spotless and very good choice of breakfast.There is a very good bar and lounge as well to relax.Brochures and guides to Scotland available at ease and for free.Value for money and anything more than this will be levels of luxury one may opt for beyond this and further...

Lovely and cosy place and wonderful people! Loved it and will certainly come back. A heritage property at a great place with just 3-4 stops in bus to the heart of Edinburgh.The rooms are clean, nicely done, the ensuite bathroom spotless and very good choice of breakfast.There is a very good bar and lounge as well to relax.Brochures and guides to Scotland available at ease and for free.Value for money and anything more than this will be levels of luxury one may opt for beyond this and further...

everything was top, especially the service

A nice hotel that is ideally placed to explore Edinburgh and it’s surrounding attractions. Would stay here again.

Nice, cozy hotel that accmmodated our group well.Not far from all that Edinburgh has to offer

Despite a few bad reviews I booked 2 nights at this hotel. I really enjoyed the stay, not too far from central!The room was big and clean!The breakfast was ok even for vegetarian!I will recommend this hotel to my friends!

Response

Dear Diana,thank you very much for your honest review.We are again very thrilled to hear that you enjoyed your stay and the amenities suited your needs.We are also glad to hear that the hard work of the housekeeping and breakfast are appreciated.We look forward to welcome you again in the future and encourage you to book direct for best rates.All the bestfromStaff & Management

Dear Kinga and HiteshJust to say a huge thank you to you both and all the staff at the Cumberland Hotel for making the Pupils and Staff feel so welcome on the week of 21st May 2018.They all really enjoyed their stay.Your assistance was really appreciated.I would also like to thank you for all the help you gave me in organising the stay and the tea in the Hotel, etc.The food was excellent.Thanks againWith all our best wishes.Kind regardsKathleen Wilson

Response

Dear Kathleen,Thank you very much for your feedback. We are glad to hear that your group enjoyed their stay in our hotel.We always do our best to cater for our guests and we arehappy to see your appreciation.We look forward to see you again in the future with a good experience again.Many ThanksKind RegardsCumberland Hotel Staff and Management

Hotel location is great. Room was clean, quiet. Good choice of food for breakfast. Fantastic service. Recommend it.

Response

Dear Ewa,Thank you very much for writing review for us. We are happy to hear that you enjoyed your stay in our hotel, specially that you like our breakfast, cleanliness and the location.On your next stay please book directly on our website with 10% discounted rates.We look forward to see you again.Kind RegardsCumberland Hotel

The Cumberland was a perfect place to stay within easy walking distance of the City Centre and quiet enough to have a peaceful night sleep. The breakfast was lovely and the room was very clean, warm and comfortable. A very pleasurable stay and I’d highly recommend it.

Response

Dear Paul,Thank you very much for writing review for us. We are happy to hear that you enjoyed your stay in our hotel, specially that you like our room, cleanliness and the location.On your next stay please book directly on our website with 10% discounted rates.We would be grateful if you could copy your review to booking.com to share your experience with millions of readers.We look forward to see you again.Kind RegardsCumberland Hotel

Everything was perfect, the room, the service and the restaurant. Special mention deserves the man on charge of the restaurant, who was very kind and helpful.

Response

Dear Josemany thanks for writing your feedback.We are glad that you had a good stay and a good experience and also the appreciation of our hard working staff.On you next visit please phone us directly on: 0131 476 7116 and we will offer you a 10% off any online rate.As millions of people read reviews on booking.com, can you please copy your review using the link from your email. They usually send you an email when you check-out to write feedback.We would be much grateful if you could share your thoughts again.Thank you very muchBest WishesfromAll Staff and Management

Stayed three nights last week. Staff were very helpful and nothing was too much for them. The hotel room was big and clean. Definitely great value for money. Planning to book for the wife's birthday in March.

Response

Dear Mr Millermany thanks for writing your feedback.We are glad that you had a good stay and a good experience and also the appreciation of our hard working staff.On you next visit please phone us directly on: 0131 476 7116 and we will offer you a 10% off any online rate.As millions of people read reviews on booking.com, can you please copy your review using the link from your email. They usually send you an email when you check-out to write feedback.We would be much grateful if you could share your thoughts again.Thank you very muchBest WishesfromAll Staff and Management

Très biensuper sejour dans votre hotelvoir commentaire booking.comje conseillerais et reviendrais dans votre hotelmerci

Response

Bonjour,Merci d`avoir ecrit votre avis.Nous sommes tres contente de voir que vous avez passer une bonne sejour avek nou a l`hotel.Nous aimerions vous accueillir à nouveau dans le futur.Pouvez-vous s\'il vous plaît copier votre avis sur booking.com afin que beaucoup plus de gens peuvent lire sur votre expérience merveilleuse.Veuillez réserver directement sur notre site lors de votre prochaine visite. Les prix sont 10% moins chers.Merci beaucoupChaleureuses salutationsÉquipe de l\'hôtel Cumberland

Very friendly staff, great location, walking distance to centre.clean & comfortable room. Lovely breakfast.

I stayed here with my son, staff was so polite and friendly,nothing was too much trouble. Room very clean and comfortable.

Response

Dear Christopher,Thank you very much for writing review for us. We are happy to hear that you enjoyed your stay in our hotel and found the staff polite and helpful.On your next stay please book directly on our website with 10% discounted rates.As feedback means a lot for our Hotel, can you please copy your review to booking.com( they usually send you an email when you check-out).We would really appreciate to see your feedback published when millions of readers will know about your experience at the Cumberland Hotel.I would like to thank you again for your valuable feedback.We look forward to see you again.All the bestfromCumberland Hotel Team

The only thing I would say is that I couldn't get in the front door when I arrived.Had to wait ages.However, overall great stay as always.

Lovely helpful staff lovely breakfast close to town bus stop on the door step we even stayed an extra night we stopped there twice last year and will be staying there again in the future

Response

Dear Sonny,Thank you very much for writing review for us. We are happy to hear that you enjoyed your stay in our hotel, specially that you like our breakfast, friendly staff and the location.On your next stay please book directly on our website with 10% discounted rates.Web: www.cumberlandhoteledinburgh.co.ukWe would really appreciate if you could copy your review to booking.com (they usually send you an email upon check-out) if you haven`t done so.We look forward to see you again.Thank you once again for your valuable feedback.Best RegardsCumberland Hotel Team

Lovely one-night stay but please make sure that staff who make up the rooms check that the TV works!!

Response

Dear David,Thank you for your feedback. We are happy that you had a lovely stay with us and we are sorry if you had any issue with the TV. We hope to see you again in the future.Kind regardsStaff and Management

Lovely hotel - excellent staff

Beautiful, clean room, quiet location easy access for all things Edinburgh, no need for public transport as a brisk walk is ideal to burn off the lovely breakfast and work up a thirst!

I would like to thank all the staff for a lovely 3 nights stay. The triple room was clean, comfortable and plenty of room. The bathroom was also spotless and it was great having the choice of shower and bath. Having breakfast included was a treat and the service was very good. The location was ideal, close to shops and a short bus ride into the centre. I honestly can't fault anything and would certainly be coming back in the future.

Really nice room and breakfast. Price for overnight in Edinburgh great value for money. Very clean and very good breakfast. Staff not intrusive.

Fantastic price for very clean room. Excellent breakfast. Excellent facilities. Warm —and comfortable accommodation close to station. Lovely staff!

We had a 3 night stay in the hotel recently, the staff were very friendly and welcoming. We found the accommodation comfortable and very quiet, the location is great within very easy access of Haymarket tram, train and there is a bus stop literally outside the door. The breakfast was more than ample and again the staff were very pleasant. We thoroughly enjoyed our stay.

Brilliant Hotel with very good breakfast.The personal is extrem friendly to children and our son loved to be there.The hotel is located perfect to reach the city and the airport by bus or car (bus stoponly 20 m away).Very good price and a nice bar make the choice easy to come back veey soon!Thanks fir all!!!!!

Cumberland Hotel is good value for money with very helpful staff convenient for visiting Edinburgh city and the Christmas Market

Had a wonderful stay at the Cumberland hotel, room was clean and spacious, lovely hot shower,staff helpful and courteous and such a convenient location.Will definitely return.

was so handy to reach everything aroundthe main town centre.. and the bed was so comfy did not want to get up

A short walk from Haymarket, good location for Murrayfield.

lovely clean hotel with friendly staff and a good breakfast. City centre is easy to reach as the bus stop is outside the hotel. Will come back again.

friendly staff clean room cant fault the breakfast walking distance of town centre. would stay again.only down fall was room 12 we stayed in, small windows.

It was a great location and price! Only a couple miles from the city center.

The location to the EICC was good and it was very good value for money. It was quiet and much better than a large hotel

Good location. Friendly and helpful staff serving a decent breakfast.

We stayed for 2 nights. It is close to Haymarket Station and perfect for access to all you need to see in and around Edinburgh. The room was spacious and comfortable, breakfast was very good. The staff were friendly and very helpful. I would certainly return in the future.

Good value for money, great service and breakfast.

Room clean, breakfast excellent and good value

I booked a 2 day stay at the hotel. The hotel and rooms are clean and it is easy to commute into Edinburgh.The cooked breakfast is recommended.The hotel staff are pleasant and helpful. I cannot fault the hotel. Excellent

A nice and friendly hotel. Clean rooms and nice staf. The beds where ok and breakfast was good enough. It's quite a walk to the city!

We have stayed here before and it is great value for money. The hotel is in an ideal position and the staff are really helpful and attentive especially Adam the duty manager. Breakfast is included and freshly cooked with a good choice.We will always stay here on our regular visits to Edinburgh.

Booked in the morning of overnight stay. Arrived about 9:30pm and the guy and the desk could not have been more friendly. BAr ws open till 11:30 which was tempting but went straight to my room ....large room on 2nd floor with three single beds. Simple case of eeny meeny miny mo for some much needed sleep. Bed was very comfortable and sheets had a lovely fresh,clean smell. Up early and the shower was quick and easy to use (which makes a change from some places). Breakfast was freshly cooked with polite staff. Car park was right outside the hotel. A great overnight hotel and very reasonably priced.

Response

Dear Graeme,many thanks for writing your feedback.We are glad that you had a good stay and a good experience.On you next visit please phone us directly on: 0131 476 7116 and we will offer you a 10% off any online rate.As millions of people read reviews on booking.com, can you please copy your review. They usually send you an email when you check-out to write feedback.We would be much grateful if you could share your thoughts again.Thank you very muchBest WishesfromAll Staff and Management

A very friendly Hotel. Staff very helpful, nothing was too much for the staff to help with.Delicious Breakfast.Very comfortable bed.I will go back as soon as I can..Only a 4-5 minute walk away from Haymarket Station.Sad to come home.

Response

Dear Feona,many thanks for writing your honest review.We are very happy that you had a good stay and a good experience.On you next visit please phone us directly on: 0131 476 7116 and we will offer you a 10% off any online rate.As millions of people read reviews on booking.com, can you please copy your review. They usually send you an email when you check-out to write feedback.We would be much grateful if you could share your thoughts again.Thank you very muchBest WishesfromAll Staff and Management

Room clean and comfortable. Breakfast good. Parking Ample. Staff pleasant.

Stopped for 1night room was lovelyBreakfast lovelyLocation great

We had a great stay. Very comfortable , clean and good breakfast. The staff of the hotel is really nice.Thank you!

Property is definitely tired looking but the room was clean, bed was comfortable and the breakfast was decent. Don't think I would expect more for the price but would consider going back. Refurbishment at some point would be a bonus.

Nice hotel in good location with very good staff and a wee bit of parking available does help.

Sauberes Haus, gut gelegen, nettes, hilfsbereites Personal, Zimmer gut ausgestattet.Unsere Empfehlung

Very enjoyable stay. Good parking and location. Short stroll into the centre. Very welcoming staff. Comfortable room amd hearty breakfast. Thanks!

Excellent value for money. Breakfast included. Room was spacious for 4 adults. Staff and service was very good. Will stay again if I go back to Edinburgh.

Ver good stay. Near Murrayfield stadium. Far from the centre of the city by walking, but only 7 pounds using UBER. Very big and comfortable rooms. Highly recommended for families.

Nice with the and coffee In the room. Good cleaning but check til water in the toilet. Nice people In the reception and i the morning for breakfast. Family off 5 from Denmark.

Really friendly staff.

Very pleasant hotel with friendly people and excellent breakfast

Everything was fine

The best hotel I've ever lived in! The staff are really nice and friendly, the receptionist gave us a really spacious room with comfortable beds. There are some groceries stores nearby which is really convenient!just the shower has some problems but we enjoyed the bath!

Response

Dear Shenglan,thank you for taking the time to write a review.We are glad that you enjoyed your stay and that you found the room very spacious and as usual the staff were friendly.We would like to welcome you again in the future.For any future bookings please phone us directly and we will offer you a 10% discount.Best WishesAll Staff & Management

We had very good timeat your hotel. Wehope to come back soon. We will recommend your hotel to our friends. Have so much to learn from you Scottish. Thank you and goodbye. Roberta and Steve.

very nice hotel, friendly personnel + breakfast also very good. We enjoyed our stay.

Our stay at the Cumberland was very good for our first visit to Scotland.The staff were friendly and very helpful, the hotel very clean and in good condition. The bus stop into the centre was outside the door but only a short walk to Princes St which we did each day, very handy for all the attractions would stay here again, good value and excellent breakfast

I absolutely loved this hotel! It was cute, comfortable,and breakfast was delicious.The staff was very friendly and attentive. I will be staying here again!

Comfortable, friendly and helpful staff, made our brief stay enjoyable.Convenient location to airport.

The hotel is located very close to the train station, downtown core and loads os shopping and shops and restaurants. The grounds are well kept and surrounded by greenery. The room and staff were very accommodating. All in all a great experience. The one thing that they can improve on is the breakfast menu/ bar.

Totalmente conforme con el servicio recibido.La atención del personal ha sido excelente; en especial,quiero mencionar al Sr. Diego muy atento y predispuesto a responder todo tipo de consultas respecto a la ciudad. La habitación era muy cómoda, clásica y moderna en los servicios ofrecidos.

What a lovely place to stay.the room was great - like new!Staff was very helpful and friendly and welcoming. I would highly recommend this as a super place to stay on your visit to Edinburgh!

Nice Clean Hotel, Friendly and helpful staff

Very satisfied 😀Good job guysMany thanks

Response

Dear Hubert,many thanks for taking the time to write a review.We are very happy that you had a good stay and you were satisfied.We take this opportunity to offer you a 10% discount on your next visit if you book directly on the phone.We will also appreciate if you could copy your review on booking.com if you haven`t done so.Many more people would be able to read about your experience.Best WishesAll Staff and Management

The hotel is great located for a visit of Edingburgh.There is a parking lot and one can go easily by bus into the city.The room was small but nice and cosy.You get a very good breakfast.The staff is very helpfull and friendly.I can recommend the hotel.

Cumberland Hotel was very nice.Best located to a bus stop and within 10 minutes you are in the city center .You don´t need your car during your stay .The room was small but everything is nice and clean .Very good breakfast.

Perfect for car-travellers as there is free parking. You can take a bus to city centre of just walk (20 minutes).

we had a very pleasent say here the room was great everything you needed, the staff was exellent very helpful breakfast was good only downside was the bar meals ,only had one, fish and chips fish was nice but the chips were hard and horrid if they would have been better we would have ate there every night but hey hoy on a whole this hotel was great

Cumberland hotel is at walking distance from Haymarket. My room was comfirtable and breakfast was good even if I had to leave early in the morning. The stuff is frendly, good value for money.

Convenient location. Two minor quibbles - no hairdryer and fan in the bathroom took a long time to go off again but these were very minor points in an otherwise good stay.

The room was clean and tidy. Staff were friendly and courteous. I booked 2 rooms but the other couple asked to move as they were given what they described as 'a cupboard'.They were moved without any hassle. No hairdryer in the room.

We spent a pleasant moment in your hotel. My daughters loved your thick carpet and the comfortable bedroom.

Myself and my 13 year old daughter flew to Edinburgh from Wiltshire.We were staying for one night on a pilgrimage to see the giant pandas.The hotel was fantastic.Well priced, comfortable, friendly, lovely breakfast, and convenient for the zoo - just what we needed.It was also just a short walk into the city centre.Would highly recommend this hotel/guesthouse. Thank you for having us.

Good value small hotel close to the bus and a short walk to the train If you get here in the morning with luggage you can leave it in the art gallery cafe for £1 or get a larger locker for £2 not £12 at the station.Good breakfast

Great people working over there. Great breakfast. There was no wifi at the room because of a power cable. But good beds.

We stay 2 nights.Hotel close to airport and within walk distance to the city sites.Hotel is an old converted home with an cute layout. The staff is very friendly.Parking is available right at the hotel, but is for only skilled drivers as it is small. Overall, our stay was enjoyed and will stay there again.

very enjoyable stay, staff very friendly and helpful, everything was as expected with good food, clean and tidy hotel.

The Cumberland Hotel was perfect! It's in a great location, not too far from City Center, and the bus line is right outside the front door. The staff is very helpful and friendly as well. The only thing that sucked was the wifi only works in the lobby.

Good location, staff were very pleasant and helpfulRoom a bit tired but nice and cleanGreat breakfast

Stayed one night first of April my partner and child hotel was lovely, i would def stay again without a doubt! Staff very friendly and professional, room was very spacious and very clean! Breakfast was lovely too

Very affordable accommodation in a good location with great staff.

Perfect for a short stay

We stayed for 7 nights (March 18 through 25 2017).We were happy we made the right choice in Cumberland.The staff were all nice and friendly.Rooms were kept clean and Breakfast was good.We would prefer firmer beds and pillows though.The big family room (Room 7) needs better heating as it was cold almost all the time.We would definitely come back to stay at Cumberland.Norazharuddin (Malaysia)

It is a well-served hotel.

Response

Dear Lu,thank you very much for taking the time to write a review.We are glad that you had a good stay and found our services adequate.The staff always do their best so that our guests have a wonderful stay and we are grateful that you noticed that.We look forward to see you again in the future and we encourage you to book directly over the phone on your next visit and we will offer you a 10% discount on any dates booked.It would be great if you could copy your review to booking.com so that millions of travellers can read about your unique experience.Booking.com usually send you an email for feedback when you check-out.We would really appreciate if you could post your review.Thank you in advanceBest WishesFromAll Staff & Management

Very friendly staff, comfortable and clean room, very good breakfast

Kindness and aspitality are the keys of a successfull hotel and you are there. Thankyou eas a very confortable staying.

I Was Well Looked After

We stayed at the Cumberland Hotel two nights 11th-13th March. Very comfortable rooms and very warm. Only pointers would to be complete electicals eg. lamps did not all work and needed improved fitting in rooms. Bar stock a little outdated too, particularly wine.We would like to give special thanks to one particular staff member, Robert. Robert worked the long night shift both nights we stayed and he really made our stay worthwhile. He was very welcoming and made us fantastic cooked breakfast both mornings.Mick, Sandra, Stacey and JoanneNewcastle upon Tyne

Easy to find and within walking distance of all attractions .staff very pleasant and helpful. Large rooms great breakfast can't fault for priceThanku

We chose the hotel as the nearest to the centre with free onsite parking that we could find, there were 4 couples in our group.The staff were friendly enough, the rooms were reasonable and the breakfasts were good, I also have food intolerances and these were catered for without problem.. Just 2 small issues, we were in room 14 which is near the bar and kitchen on the ground floor, the room was nice but there was noise associated with the kitchen from 6.30 in the morning, we could not be bothered to move so did not ask to be moved.Also the shower was barely adequate with low water pressure.Overall we would stay again if in the area

Great rooms with atuthentic atmoaphere, good breakfast and amazingly friendly staff :)

We stayed in the Cumberland the day we arrived in Edinburgh and returned again the day before we returned to Ireland. It was most welcoming, clean, warm and the breakfast was Great!Most definitely we will stay there again. Fantastic value for money!

We foung the Cumberland Hotel perfect for our city break to Edinburgh. The room was very clean and the breakfast was excellent. As for the staff!....all I can say is they were 5 star rating.Local bus service was just outside the door both to and from the city and all information was supplied by the hotel staff. All in all a wonderful and comfortable stay @ the Cumberland.....will assuredly visit again.

Response

Dear Trevor,thank you very much for taking the time to write a review.We are glad that you had a good stay and found our services adequate.The staff always do their best so that our guests have a wonderful stay and we are grateful that you noticed that.We look forward to see you again in the future and we encourage you to book directly over the phone on your next visit and we will offer you a 10% discount on any dates booked.It would be great if you could copy your review to booking.com so that millions of travellers can read about your unique experience.BOOKING.COM usually send you an email for feedback when you check-out.We would really appreciate if you could post your review.Thank you in advanceBest Wishes for Christmas and New year 2017FromAll Staff & Management

The loction qas perfect and the rooms were gewat , also breakfast very good quality , the staff were also 1st class.

Response

Dear Ian,thank you very much for taking the time to write a review.We are glad that you had a good stay and found our services adequate.The staff always do their best so that our guests have a wonderful stay and we are grateful that you noticed that.We look forward to see you again in the future and we encourage you to book directly over the phone on your next visit and we will offer you a 10% discount on any dates booked.It would be great if you could copy your review to booking.com so that millions of travellers can read about your unique experience.BOOKING.COM usually send you an email for feedback when you check-out.We would really appreciate if you could post your review.Thank you in advanceBest Wishes for Christmas and New year 2017FromAll Staff & Management

Stayed for only one night but wished it could have been longer. Staff were very friendly and helpful Room was comfortable and bed was very cosy. Shower could have had a bit more power but not a great discomfort.Easy to get to the town centre by tram bus or taxi. Car park is free but a fiddly to get into. All in All a very canny place.

Response

Dear Colin,thank you very much for taking the time to write a review.We are glad that you had a good stay and the staff has been helpful. We are sorry that the shower was not as expected.We have plans to upgrade the showers in the near future to avoid such issues.We look forward to see you again in the future and we encourage you to book directly over the phone on your next visit and we will offer you a 10% discount on any dates booked.It would be great if you could copy your review to booking.com so that millions of travellers can read about your unique experience.BOOKING.COM usually send you an email for feedback when you check-out.We would really appreciate if you could post your review.Thank you in advanceBest Wishes for New year 2017FromAll Staff & Management

Thank you so much for everything, you were amazing! The room was great, lovely and spaceous with everything provided and anything else that we needed was given by the wonderful staff. Nothing was too much trouble. Every day we were met with warm smiles and friendly conversation and it really made our stay lovely. I will definitely be back again.

Response

Dear Kym,thank you very much for taking the time to write a review.We are glad that you had a good stay and found our services adequate.The staff always do their best so that our guests have a wonderful stay and we are grateful that you noticed that.We look forward to see you again in the future and we encourage you to book directly over the phone on your next visit and we will offer you a 10% discount on any dates booked.It would be great if you could copy your review to booking.com so that millions of travellers can read about your unique experience.BOOKING.COM usually send you an email for feedback when you check-out.We would really appreciate if you could post your review.Thank you in advanceBest Wishes for Christmas and New year 2017FromAll Staff & Management

Just needed an overnight room and breakfast. This room was very competitive compared to others in the area. Clean and comfortable bed. Reasonable shower. Very friendly staff member who made a quick and nice breakfast

A bright and spacious room, very comfortable. Staff were polite and courteous, nothing too much trouble. Very clean, room service daily - clean towels etc.An enjoyable stay will definitely return!

Response

Dear Tracy,thank you very much for taking the time to write a review.We are glad that you had a good stay and found our services adequate.The staff always do their best so that our guests have a wonderful stay and we are grateful that you noticed that.We look forward to see you again in the future and we encourage you to book directly over the phone on your next visit and we will offer you a 10% discount on any dates booked.It would be great if you could copy your review to booking.com so that millions of travellers can read about your unique experience.Booking.com usually send you an email for feedback when you check-out.We would really appreciate if you could post your review.Thank you in advanceBest Wishes for Christmas and New year 2017FromAll Staff & Management

Good location, excellent staff and comfortable room.

Good location, excellent staff and comfortable room.

Good budget hotel with excellent breakfast included in the room price.

Response

Dear Anisha,thank you very much for taking the time to write a review.We are glad that you had a good stay and the price were reasonable.We look forward to see you again in the future and we encourage you to book directly over the phone on your next visit and we will offer you a 10% discount on any dates booked.It would be great if you could copy your review to booking.com so that millions of travellers can read about your unique experience.BOOKING.COM usually send you an email for feedback when you check-out.We would really appreciate if you could post your review.Thank you in advanceBest Wishes for New year 2017FromAll Staff & Management

Was very happy with are stay at the hotel,staff were freindly and helpfull.was very happy with are room.the food anf service at the hotel was also very good.

We arrived early after a long journey in the hope that we could leave our suitcases and freshen up, but we were over the moon to find out that our room was ready and we could check in at around 11.30Simple hotel for our needs, we stayed one night before flying back to America. Great location for the buzz of the city, train station and airport. Our room was fine, very close to the bar and we could hear everything through our door and from the room upstairs.But for the price it was fine, staff were very helpful

I'm traveling serveral times a year to Edingburg and this is one of my personal top tree.Rooms are big and clean, Good cooked breakfast and not to far from the centre

ok.............................................................

Lovely hotel.Great room and very friendly helpful staff.Vegetarian breakfast could have had less fried food. I'll stay here again.Thank you.

The hotel is so cute, confortable with very good situation. The best, the Staff, really, really nice!!! Special thanks to Robert

Response

Dear Vanessa,thank you very much for taking the time to write a review.We are glad that you had a good stay and found our services adequate.The staff always do their best so that our guests have a wonderful stay and we are grateful that you noticed that.We look forward to see you again in the future and we encourage you to book directly over the phone on your next visit and we will offer you a 10% discount on any dates booked.It would be great if you could copy your review to booking.com so that millions of travellers can read about your unique experience.Booking.com usually send you an email for feedback when you check-out.We would really appreciate if you could post your review.Thank you in advanceBest Wishes for Christmas and New year 2017FromAll Staff & Management

Stayed here last year. Staff are friendly and helpful. Really nice hotel. Only one fault was our shower was not very good no pressure at all but got by all the same. Thanks for another great stay see you next year

We have just returned from a 3 day weekend staying at the Cumberland hotel. It was lovely. Clean.. tidy.. friendly staff and in a great useful location! Only one negative that the rooms got very cold at times however this did not spoil our trip.

Lovely wee artic bedroom, had all the modern comforts, nothing to complain about.Breakfast freshly cooked and lovely.Perfect location for BT Murrayfield.

Lovely little room maybe a little bit too small but everything clean.Breakfast lovely but did think you could leave the buffet things out till everyone was finished their breakfast.thoroughly recommend.

Lovely large room with a lovely view.high ceilings and large bathroom.perfect location for Murrayfield and Haymarket train station.Just thing the decor could be updated a little.lovely and clean. Lovely fresh cooked breakfast.

Very friendly staff, everything was clean and the room was very cosy. The breakfast was good as well. The only problem was the bathroom that was really cold because there isn't a heater in it.

stayed several times now and always been a pleasure. great central location with parking and breakfast included. clean and comfortable rooms if anything a little tired. will stay again.

Brill.No adverse comments.

Perfect location near the center of the city. Delicious breackfast. Warm and comfortable bedroom

Clean, warm, welcoming. Excellent service and breakfast.Plenty of space in our room.

What a wonderful stay we had, friendly staff and good food. Rooms clean and comfy Our family of 8 ranged from nana and granddad to our 12 year grandson and we all enjoyed it. Will be going back real soon.x

charming and clean hotel, located very close to the very center of Edinburgh . Next to the hotel there are bus stops . The hotel is located in a quiet area

Stayed for 2 nights staff were great and helpful rooms were clean and tidy breakfast was plentiful and freshly cooked.Great location bus stop right outside .Would stay again without a doubt.

Was a very nice friendly hotel staff were very helpful and friendly .Rooms were a bit tirded looking but clean breakfast was nice .we would visit again .

Stayed for a week late November, and found the staff to be extremely warm and courteous at all times. My room was very comfortable and I overall enjoyed my stay.

Great central location if you want to be close enough to the action but also quiet enough if you dont. Staff super lovely and helpful. Great breakfast with plenty of choice. Would book again 👍

Good value for the money.. Had a family room in the attic! Bit of a strange room to get to, gave my daughters and I plenty of laughs getting to to room. The room itself was big enough for our needs. Clean and tidy. The only let down was the shower, sadly it was not much more than a trickle of water! (Was reported to an apologetic member of staff) Breakfast was good and plentiful... Would stay again!

Great value for the money staff very pleasant and helpful lovely breakfast

We had a lovely stay at the Cumberland Hotel. The staff were very polite and could not do enough tohelp -especially as I am Vegan, they went out of their way to make sure I had an enjoyable breakfast.Very good value for money!I would definitely recommend the Cumberland and will be booking again in the future. Many Thanks

Response

Dear Nina,thank you very much for taking the time to write a review.We are glad that you had a good stay and found our services adequate.The staff always do their best so that our guests have a wonderful stay and we are grateful that you noticed that.We look forward to see you again in the future and we encourage you to book directly over the phone on your next visit and we will offer you a 10% discount on any dates booked.It would be great if you could copy your review to booking.com so that millions of travellers can read about your unique experience.Booking.com usually send you an email for feedback when you check-out.We would really appreciate if you could post your review.Thank you in advanceBest WishesFromAll Staff & Management

Can,t fault this hotel. Friendly staff, comfortable, clean room. Good value for money. Good location for city centre.

Stayed one night,nice place, lovely people,nice breakfast.Will stay again no problem

Stayed one night,nice place, lovely people,nice breakfast.Will stay again no problem

Hotel ideally situated for walking to Murrayfield.Room was a bit tired, but was clean and bed was comfortable.Staff were very friendly and welcoming.

friendly staff, great location.

friendly staff, great location.

This was the first time in Edinburgh. The Cumberland is in an excellent location, having arrived by train, it was a short walk from the station. Buses went past the door every 5 minutes. The hotel was clean, our room was on the ground floor, it was big, but it was cold, the bathroom was big, had a shower, but also cold. We were asked what time we wanted breakfast, we chose 9am,but the 2nd morning we were told to be quick, (we were there before 9),as they were finishing breakfast!! Why give a time slot then be told that. The breakfast facilities were great, cereals, continental, juices & a cooked breakfast. The staff on the whole (apart from that particular morning) were friendly & helpful. I would recommend it & visit again.

Response

Dear Pamela,thank you for sending your feedback.I understand that you had some issues during your stay and we sincerely apologise for that.We take feedback as a way to improve our service and we will make sure that the points you have raised will be addressed.As many other Hotels we do care about our guests and we would like to offer you a 20% off on you next booking.Please phone us directly on 0131 476 7116 and we will make sure that you have a good experience.Thank you again and we hope to see you in the future.Best WishesAll Staff & Management

Cheap and cheerful - fab breakfast!

Comfortable triple room, although access could be a little difficult with narrow staircase. Breakfast excellent. Service excellent. Ideally situated for our visit to Murrayfield Ice Arena.

Very nice hotel, helpful staff and good breakfast, clean and tidy would stay here again

The hotel is at 15 minutes on foot from Princess Street and you need 15 minutes more if you want to go to the old town. If you don't want to spend so much time, there is a bus stop in front of the hotel and the staff in the hotel can inform you about the timetable. The area is very calm, even at night. The hotel is very beautiful and cozy, the only problem is that it is a bit far from the downtown. The hotel is an old building with a gorgeous decoration and totally remodeled, the WiFi is excellent and we had two usb in the bedside table to charge for devices without being necessary an adaptator, that was so nice!!!! We loved the cooked breakfast, it was delicious and really well cooked.We loved the hotel but we loved the staff the most, they were really kind and lovely. Thanks to Clara and to the other two guys for everything!! A really good hotel!!

Response

Dear Lucia,thank you very much for taking the time to write a review.We are glad that you had a good stay and found our services adequate.The staff always do their best so that our guests have a wonderful stay and we are grateful that you noticed that.We look forward to see you again in the future and we encourage you to book directly over the phone on your next visit and we will offer you a 10% discount on any dates booked.It would be great if you could copy your review to booking.com so that millions of travellers can read about your unique experience.Booking.com usually send you an email for feedback when you check-out.We would really appreciate if you could post your review.Thank youBest WishesFromAll Staff & Management

This Hotel is within walking distance from the City(that is, if you are fit and well!). However the bus stop is just in front of it, with regular buses(bear in mind to have change, as high chance you won't get any change for your money, it is just the way it is!).We had 2 rooms, both very clean, with comfortable beds; upstairs room was as quite as the countryside and lovely, however the downstairs one not so much on the noise score... The staff was friendly and very helpful. Breakfast was very good, saying that my vegetarian daughter was not too keen on hers, didn't like the vegetable samosa and spring roll(saying that, she is a bit of a fussy eater!). They must have changed the breakfast times as i did notice it is now served between 7am to 10am. Bear in mind, if like me you don't link yourself to a tablet, you get 30 minutes use of a PC per room for FREE, also you can pay a very small fee to use it for longer, paying by hour. My only advise would be: Disabled facilities, be aware and check before hand. I wasn't particularly looking for it, however i work with disabled people and had the impression that there is none. Unless they have a special room that i don't know! Location is great but i didn't see access for disabled either... That doesn't mean there isn't, as i say, i was not digging in for this information's. My final words will be: definitely Value for Money. Am planning to go back and certainly will return to Cumberland. Ps. we had a short 2 nights stay only!https://www.tripadvisor.co.uk/ShowUserReviews-g186525-d279721-r430995330-Cumberland_Hotel-Edinburgh_Scotland.html#

Parking could be better.

Handily placed, quiet and tidy. Excellent breakfast

I stayed once before and wasn't too impressed.I thought that I would give another try.Much better, we had a nice stay. The family room was nice and comfortable.The toilet cistern was out of order when we arrived and the toilet didn't flush.We reported this and it was repaired straight away.However, we found that there was no cold water in the bathroom but we managed.We slept well and the breakfast was ok. Also the staff was very friendly and helpful especially Robert.Edinburgh centre is about 30 minute walk or there is a regular bus service from outside the hotel ( £1.60 adult and £0.80 per child )We will return again in the future.

Very friendly at reception. I was travelling with my elderly mother. The stairs were difficult and we weren't aware there was no lift. Had we known we would have specified a ground floor room. We were a late check in and had to ring for entrance. Luckily we had a phone that worked internationally!

perfect hotel with busline within 25 meter

Beautiful clean hotel within walking distance of the city. Staff very friendly.

Nice hotel about half a mile from Edinburgh centre. Friendly staff, nice clean rooms. Vegetarian breakfast something to be desired.

Very good, would book again.

We have used this hotel on a few occasions when we are able to get booked in as it is very clean and the staff are very friendly when we come to Edinburgh we always try and use this hotel when we can. we hope to use this hotel in January if we can.First class

Response

Dear George,thank you for taking the precious time to write a review.We are so glad that you enjoyed your stay and you have been our repeat guest several times.Please phone us directly for your next booking and we will offer you the best rates and a free upgrade if possible.We would also appreciate if you could copy your review on booking.com as they will be sending you an email within the next 2 days.Thank you again and looking forward to welcome you on your next stay.All the bestStaff & Management

We enjoyed our stay very much everything was excellent and we would recommend your facility to our friends and family. thank you

Hotel typique, sympa, et très bien situé!

check in a lillte late but the rest was ok

Very pleasant stay at The Cumberland Hotel. Staff very fhelpful, great breakfast, would recommend this hotel.

Response

Thank you very much Valerie.We are glad that you had a good stay with us.We hope to see you again in the future.Please ring us on your next booking and we will offer you the best rates.Best RegardsStaff & Management

good value for money, the room was really spacious and the bathroom too. Breakfast was okay.

Booked a twin room while attending a University Open day with my son. Room was small and up at top of the building but really comfortable and cosy. Beds were comfortable too. Good selection at breakfast in a lovely light garden room. The staff were really friendly and helpful. Thank you

This was a small spotless hotel with great staff and a lovely breakfast. The only thing I would say is get a room away from the front door and reception as my room was noisy with the front door banging and talking at reception. It wouldn't stop me staying again.

Hotel easy to find, car parking a plus, good breakfast, considerate staff, fresh flowers on table a nice touch. Pity the water pressure in bathroom was so weak! But perfect for a short stay would recommend to family and friends.

clean roams, good breakfast, good atmosphere

I was travelling as a 'mature single female'. I was in Room 3 downstairs off the reception area.The room was certainly adequate and would have been fine for duration of my stay. On the second night at around 4:00am a group of guests from the other rooms down that corridor returned.I was woken with loud voices and conversations outside my door, doors banging and this went on for nearly an hour. There was certainly no consideration for anyone else who might have wanted to sleep at that hour.I would have gone out and asked them to quieten down but if they had been drinking, I was reluctant to do this being on my own. I should have called reception but I didn't think of that at the time.At breakfast I complained to the duty manager and asked to be moved upstairs although I understand those folk were leaving that day.He apologised and arranged for me to move up to room 12 after 11:00 and I thank him for this. I appreciate this situation was out of the staff's control.They were all accommodating, friendly and professional.The rest of my stay was fine and I slept well.The room was comfortable, clean and had everything I needed.The breakfast options were varied - both hot and cold - something for everyone and the buffet was well laid out and continuously maintained.The unfortunate incident I experienced would not stop me from booking into the Cumberland again and I would like to applaud the staff for the way in which they dealt with it.

Easy to get to Citycenter and to Airport. Bus station in front of the door.Rooms are okay.

Response

Dear Siegfried,thank you for taking the time to write a review.We are glad that you enjoyed your stay and would like to welcome you again on your next visit.Please phone us directly for best rates.Best WishesStaff & Management

After braving the narrow driveway, my mother and I were very pleased with our stay at Cumberland Hotel. Limited parking was available (approximately 10 spaces), but we had no difficulties finding a space. Our room was located on the top floor, which had some strange dimensions such as angled ceilings and doors. Taller guests may have more trouble than our 5'2" selves. The rooms were well-kempt and I loved the view from the windows. The only downside to our stay were high winds during the night that were very loud in our attic room in combination with rowdy guests across the hall. However, overall we were very pleased with our room and the breakfast provided. Further, Edinburgh Castle and the Royal Mile are an easy 15-minute walk away, with many excellent restaurants and convenience stores in between.

Very nice stay minor issues, room was a bit hot during night and breakfast finished at 9 apm, 10 am would have been better.

cumberland hotel is cosy and nice little hotel. Staff was friendly, breakfast was ok, location also ok, not it the center but it was ok distance to walk. Nothing too fancy or amazing but clean and basic things were there :)

Friendly staff, good breakfast, modern TV with radio.on the other side: old, little, not nice room (number 3), cold bathroom, shower only by 38°, window sticked because of paintings outside, could only be left opend with a piece of wood.

We loved our stay! The room was so cute. It was perfect for our group of friends. Wish we hHad a longer stay. Great location the bus from the airport is practically right in front.

Comfortable and clean with assistance from friendly staff

Typically British hotel with a good breakfast. The express bus from the airport stops right in front of the hotel which is very handy. 15 minutes walk to the city center. Friendly staff.

Great hotel clean and good brakfast.

Lovely staff met at reception with a smile and most helpful lady.clean and comfortable room .😊😊

great hotel food was good rooms were good staff were good location was great for all attractions many thanks

The hotel was very clean and comfortable . The staff were very friendly and a good base from which to explore Edinburgh

Very comfortable, clean rooms with comfortable beds. Good on suite facilities although shower a little light. Very good breakfast and staff very friendly and helpful.

We enjoyed the ambiance, friendliness of manager, easy accessto town center and transportation.It's a wonderful place to stay!

The visit to Edinbourgh has been the happy ending of a fantastic week dedicated to the Highlands. Your hotel is really well located, clean, comfortable and the staff had a very warm approach. We'll suggest the Cumberland hotel to our friends!! Thanks and .... We never know ... See you again!

Prima Hotel für kleine Familie. Zimmer sauber und Frühstück reichlich. In Laufnähe zum Castle und zur Stadt.

Brilliant location, very friendly staff, our room was very clean and quiet , breakfast was good as well.

ROOM LARGE AND CLEAN. STAFF FRIENDLY AND HELPFUL.BREAKFAST IS FRESHLY COOKED AND EXCELLENT.

Warm welcome,nice clean room and breakfast was perfect,the staff where very helpful

We had an excalent stop at the CumberlandEasy for travel into the City.

We booked this hotel some time ago añd we were not dissapointed. The location is great for a short stroll to Princes Street,Haymarket and is on a main bus route. Trams can be boarded at Haymarket for the less energetic. We were welcomed to the hotel by a very helpfull reception staff and shown to our room which was en suite and very spacious and comfortable.We pre booked a full breakfast the next morning and it was very well presented by the very helpfull waiting staff. In our opinion overall Fantastic. Hope to see you again on our next visit to the city.Thanks again. B & F.

Response

Dear Brian,thank you so much for taking the time to review our Hotel.We are so happyto hear that you enjoyed your stay and they the services and staff were great.We would like to welcome you again for future visits.Please ring us directly and we will offer you 10% on our best rates.Best WishesfromAll Staff & Management

Good 5-peope room, nice location just in front of the bus stop to city centre.

Response

Dear Andrea,Thank you very much for writing a review.We are glad that you had a good experience at the Cumberland Hotel.On your next visit just ring us directly and we will offer you the best discounted rates.All the bestStaff and Management

Situated perfectly for the City. All staff very attentive, warm and friendly. Breakfast probably the best we have had in a Hotel of this kind! Will definitely be back!!

Rooms clean and comfortable. Good options for breakfast.Easy walk to Princes Strret or a Royal Mile for those without mobility issues. Bus stop just outside door or using taxi from hotel was reasonable.Staff were all really pleasant and accommodating.

Excellent!!great, helpful staff at Reception, (Clara) Bar, (Chris) and Breakfast (Suzanna) who was also our cleaner.Thank you.An alarm clock would have been handy..otherwise all was perfect

Our stay at the hotel was great very friendly helpful staff. The rooms were lovely and breakfast was great. Would highly recommend & would stay here again.

Lovely peaceful hotel with friendly staff. Didn't take long to walk to princess street. Would definitely come back here again.

Very friendly staff, clean and comfortable with a good breakfast. Handy to the city. Only problem for elderly people was the stairs.

Room was very spacious and comfortable. All staff were very helpful and friendly. The cooked breakfast was just what was required. While the hotel is not right in the centre of town, it is only a short walk from Princes Street. We were very pleased with out choice.

Had a lovely stay, good accommodation, friendly helpful staff and great location.

Enjoyed our stay. Very friendly and helpful staff.

Hotel was clean, friendly staff and good breakfast. Enjoyed our stay at the hotel !!!

L'hotel està ben situat, en un lloc centric, de fácil accés en cotxe.El lloc és acollidor, el personal és molt atent.

Nice hotel,cheap and friendly staff

We have an excellent experience at the hotel, although the facilities were a bit tired, the soul of the hotel was definitive the staff, Robert and Indie were superb host, in charge of everything with very high standardsThis two team members and the cleaning crue made our experience an outstanding one

Room was great, clean and tidy, breakfast was excellent and the hotel location is good for getting into town. Would stay again

Very friendly staff, good location 10 mins foot walk from Edinburgh Haymarket, bus stop (airport- and other busses in front of the hotel). Nice English breakfast (if very early continental breakfast). No wifi reception in room on ground floor.

The place is lovely and the people very very kind and helpful. I highly recommend it.If I come back to Edimburg, I will go back to Cumberland Hotel.

lovely hotel tasty breakfast helpful staff Room very comfortable

Overall weenjoyed our stay at the Cumberland. Anika at the front desk was extremely helpful several times, especially in quickly changing our room after the ceiling in the first one leakedin a rain storm. The breakfasts were good too. Location was a 20 minute walk from Princes Street. The parking lot was cramped.

The hotel is very near to Hay Market train stop. The communication is very good. The nearest bus stop is just outside the hotel. It is clean with good behaviour of the staff. The food is also excellent.

we would definetly recomend the cumberland hotel...great location..easy access to buses taxis....and also outstanding service and hospitality....will definetly be staying again.thankyou..

Well priced, comfortable, cheerful service

only stayed one night but was made very welcome by member of staff . room clean bed comfortable breakfast was included and was good with plenty of choicewill stay again

Very nice stay at cumberland hotel. Thanks a lot to the hotel staff, very friendly and always helpful by any questions or wishes-thank you again

on arrival met by friendly reception staff . room has had some updating (15)new bedding and curtains would make room more inviting also matress on bed needing changed very uncomfortable. had a nice stay in good position for easy walk to princes street also 10 out of 10 for staff all seem to do multiple jobs all very friendly could not do enough for you .adequate breakfast served in a lovely clean modern room pity rest of hotel not of same standard would use again if got fair price

friendly peoplenear inner cityclean

Small nice hotel close to city center and very close to the airport bus. Also close to other buses. The breakfast was ok and you could select several different an they make it fresh when you order.

Our group was very impressed with your hotel. The staff were very competent and helpful. The hotel itself was clean and very up to standard. The space in the room we had was very impressive. Overall the hotel is very impressive with friendly, hellful staff.

We found the hotel very clean and very welcoming Robert made us feel very welcome. We would go again. Thank you.

Response

Dear Michela,Thank you for your feedback. We are happy that you enjoyed your stay. Please call us directly for your next stay and we will give you the best offer.We look forward to see you in the future.Kind regardsStaff & Management

pretty building,clean, staff really kind. A few bus stop from the old town

Response

Dear Giulia,Thank you for your feedback. We are happy that you found the hotel nice. We are working hard to make perfect stay for our customers. We hope to see you again in the future.Best regardsManagement & Staff

Close to centre and good value.

Response

Dear Guest,Thank you for your feedback.We are happy that the location suited you and you found good value. We hope to see you again in the future. Please call us directly and we will offer the best rates for you.Kind regardsManagement & Staff

good accommodation easy access to transport

Nice rooms, good location.

The hotel needs in some places a refurbishment. The staff is nice and friendly.

This is the second time iv stayed here. First time the room was like an attic! We were given a room in the building beside the hotel(not visible from the photographs) which was small and cramped. This time however good sized room with plenty of space. Room was spotless, breakfast was fine and the staff were all helpful. Would return here. The hotel is a short bus ride (or 20mins walk) from the city centre so the location is also ideal - I was driving so left the car in the hotel car park

We were very pleased indeed with the Cumberland Hotel. Clean ,comfortable with helpfull and friendly staff. No in-house restuarant but plenty eateries within walking distance. Highly recommended.

Response

Dear Christeen,Thank you so much for the feedback.we are happy that youhad a great stay and we also value feedback from our guests.Once again we are thrilled to hear that the staff are friendly and helpful.We look forward to see you again. We offer our repeat guests a 10% off when they book directly.Best WishesStaff and Management

We arrived to a lovely warm welcome. Staff were helpful and accommodating. Our room was clean and serviced daily with a lovely big and clean bathroom. Breakfast was basic but acceptable and they did cater for the gluten free member of our party.Excellent convenient location with a short walk or bus ride to central Edinburgh. The bus stop is outside the hotel so very convenient.Our only critasism would be the dust in the very high and ornate ceilings in the bedroom. We appreciate it was difficult to clean but it did cause us problems with some dust allergies.

Response

Dear Holly,we are glad that you had a good stay and you also found our staff friendly and helpful.Sorry to hear about dust in the ceiling-we will action that as soon as possible so that it does not cause any inconvenience to others.We hope to have you again and we will make sure you have a great stay.You will receive a 10% off on your next visit if you book over the phone.All the BestStaff and Management

Great location, large room, value for money (£35pp with a good breakfast on a weekend).Breakfast only running 7-9 on a Sunday was a pity.

Response

Dear Mike,thank you for your feedback.We are pleased to read that the room was large and value for money.We are glad to inform you that now we have an extended breakfast time which is from 6.30 to 9.30 am.Hope to see you again in the future.Best WishesManagement

Extraordinary bay window and ceiling. Mattresses a bit too firm though.

Response

Dear Christina,thank you so much for giving your feedback.We are glad that you had a good stay.We hope to see you again.For best rates please phone us directly.Best WishesStaff and Management

Nice hotel and good location!Room is perfect!Continental breakfast could be a bit better. More choice in bread (perhaps croissant) and some yoghurt would be nice.

I stayed for 5 nights. The staff were very friendly and helpful. Everything was spotlessly clean the bed really comfortable.The room was a little tired and could have done with a decorate, and a new wardrobe as the door was a bit wonky on the one in there. Overall a really comfortable, enjoyable stay.

Response

Thank you very much for taking the time to write a review.We are so glad that you enjoyed your stay and you found our staff friendly and helpful.We are constantly doing renovations and the points you mentioned will be addressed very soon .Looking forward to see you again.Please ring us directly for your next booking with a 10% discount.Best WishesAll Staff and Management

I was made to feel welcome by the gentleman on duty.The room was clean and of a good standard

Response

Dear Steve,Thank you for your feedback. We are happy that you liked our Hotel. We hope to see you again in the future.Please call us directly for the best deals.Kind regardsStaff and Management

Good services, clean and good location.I would recommend it.

Response

Dear Vicent,Thank you for your feedback. We are happy that you liked the service and the location as well. We would like to welcome you again in the future. Please call us directly for your nest stay and we will offer you the best deal.Kind regardsStaff and Management

The Cumberland Hotel is in an excellent location to enjoy the sites and sounds of Edinburgh. Just outside the city centre and close to key transport links it was perfect for our stay.The hotel staff couldn't be more welcoming and helpful on checking, particularly considering we were a group of 17! Throughout our stay the staff were very accommodating and helped to ensure a great weekend.Would definitely stay here again.

Response

Dear Nick,Thank you for your feedback. We are happy that you and your group enjoyed the stay. Our staff are working hard to give the best service for every customer. We look forward to seeing you again in the future and we can guarantee the same experience.Please call us directly for the best deals.Kind regards,Staff and Management

This hotel is so clean and the staff are lovely. We enjoyed a two night stay with breakfast. you have a choice of cooked or continental. Everything was fresh and cooked to perfection. I would recommend this hotel and will definately book in again at some point.

Response

Dear Gillian,thank you so much for taking the time to write a review.I am very glad that you had a great stay and you found the room clean, enjoyed the choice of breakfast and friendly staff.We value your feedback and your appreciation.We would like to see you again in the future.Just ring us directly and we will offer you the best discounted rates.All the bestfromAll Staff & Management

We had a very comfortable stay, the room was very spacious and clean. Breakfast was very nice and plenty of it. The staff were very friendly and helpful all in all lovely. I would go and stay again.

Response

Dear Susan,thank you so much for submitting a feedback.We are pleased to hear that you had a good stay and the staff was once again friendly and helpful.We would like to see you again in the future-just ring us directly for the best rates.Best WishesStaff and Management

The Staff were very welcoming and friendly,our room was comfortable and warm and very clean,nice breakfast and evening meal,Hotel is in a nice walking distance for us to go to Football or Rugby,will certainly come back

Response

Dear Douglas,thank you for submitting your feedback.We appreciate the time you have spent to review our services.We are pleased to hear that our staff was friendly and you enjoyed the brekfast and also found the room nice and clean.Our staff do their best and always go an extra mile to make sure that everything is ok.I am so glad to see that this is appreciated.Thank you once again.Please ring us on your next visit and we would be happy to offer you a discounted rate.All the bestfromStaff and Management

All that we expected (and more) from a budget priced hotel. Clean rooms, friendly and helpful staff and conveniently situated. A very enjoyable stay.

Response

Dear David,Thank you very much for writing a review.We are happy to hear that you found the services adequate and that the staff was helpful and friendly.Since you enjoyed your stay, we would like to welcome you again in the future.Just ring us directly for your next visit and we will offer you the best return rates.All the bestStaff and Management

This is the second time I have stayed at this hotel.The rooms are comfortable and clean, with tea / coffee making hospitality tray.The breakfast is very good and well presented with a choice of juices, fruit, tea / coffee, hot cooked full Scottish and toast.The staff are welcoming and helpful.I will certainly use this hotel again and can thoroughly recommend it.

Response

Thank you verymuch for spending the time to write a feedback for the Hotel.We are pleased to hear that you have enjoyed your stay and that you liked our services, especially the breakfast.We look forward to welcome you again in the future.For best rates please phone us directly.All the very bestManager & all the staff

Nice, clean hotel in walking distance to facilities.

Response

Dear Kevin,Thank you for your feedback. We are happy to hear that you liked our Hotel. We hope to see you again in the future. Please call us directly for the best deals.Kind regards, Staff and Management

Great hotel, great location on quiet road, minutes from centre. Extremely pleasant staff. Spacious room, very clean. Good breakfast, pretty much everything you would want.

Response

Thank you very much for taking the time to write a review.We are very pleased to read that you had a good stay and you enjoyed the breakfast and also appreciate our staff.On you next visit please ring us and we will offer you the best rates.All the bestfromManagement & all staff

Beds are a bit hard and showers not so powerful, but other than that a great stay at a reasonable price. Would go back if ever working in Edinburgh again. Great friendly staff and a good breakfast.

Response

Dear Stephen.Thank you for you positive feedback. We are glad that you enjoyed your stay with us and hope to see you again. Kind Regards Staff and Management

The Cumberland Hotel was very comfortable and wee position to explore central Edinburgh on foot.All staff were friendly and helpful and the breakfasts very tasty!Would recommend as an excellent place to stay.Thank you

Very nice hotel with helpful pleasnt staff and free car park

Very friendly staff room very clean food was good that was my second stay there and would use it again

Response

Dear Christopher, Thank you for your feedback. We are happy that you like to stay with us and came back second time.We look forward to see you again in the future.Best regardsManagement and Staff

Amazing team and service! I would stay there again and all the time that I'd go to Edinburgh!!!

Response

Thank you for you positive feedback, we are happy that you enjoyed your stay with us!Please ring us for your next stay and we will offer you a 10% off online rate.We look forward to see you again in the future.Best regardsManagement and Staff

We loved the hotel and especially the kindness of the personnel. In particular the two Spanish employees who treated us really very well!

Response

Thank you very much for the feedback.We are glad that you have enjoyed your stay with us.We look forward to see you again in the future.RegardsManager & Staff

Enjoyable, Staff very helpful, Good breakfast and lots of choice, beds very comfortable, I will be back.

Response

Thank you very much for writing a review. We are very happy you found the amenities to youe expectations and that you had a good stay.We would like to see you again in the future..Please ring us directly and we will offer you a 10% off on your next booking.All the BestReservations Team and Management

Friendly staff, spacious rooms, clean comfortable, lovely bathroom.All was really great, thank you

Response

Thank you very much you positive feedback.We are happy that you enjoyed your stay. We look forward to see you again in the future.Please call us directly for the best deals.Kind regards, Staff and Management

lovely, friendly staff.Room clean and adequate for needs.Good breakfast selection. Good value.

Response

Thank you for your positive feedback, we are happy that you liked our hotel and your breakfast. We hope to see you again in the future. Please call us directly for your next stay and we will offer you the best rates.Kind regards, Management and Staff

I had a very brief stay, but the hotel was very comfortable and the staff were friendly, welcoming and very helpful. Thanks

Response

Dear Aly,Thank you very much for the positive feedback. We are happy that you had nice stay and we are looking forward to see you again at our hotel.Best RegardsStaff and Management

the hotel is a perfect base for a mini break. 5 minutes walk to Haymarket station, 20 minutes walk to the centre of Princes Street and a 5 minute drive to the zoo. The staff were excellent, very friendly and helpful. I've already recommended the hotel to family and friends and would gladly return for a future stay

Response

Thank you for your feedback. We are happy you enjoyed your stay in our hotel.We look forward to see you in the future.Please ring us directly for your next stay and we will offer you a 10% off online rate.Best regardsManagement and Staff

Friendly hotel. Good location and parking.

Response

Thank you for taking the time to write your feedback.We are glad that you find our staff and services good.We look forward to see you again.All the bestReservations Team and all staff

Very pleasant and clean hotel. Would definitely return if visiting Edinburgh again.

Response

We are happy that you enjoyed your stay. We look forward to seeing you in the future.Please ring us directly for your next stay and we will offer you 10% off online rates.Best regardsManagement and Staff

We had another pleasant stay at the Cumberland.Customer service nothing short of fantastic! especially the young girl on reception.While we were in Edinburgh this time we saw Arnold Schwarzenegger!and like Arnie says 'We'll be back!'

Response

Thank you for your feedback. We are happy that you enjoyed your stay.We would like to see you again in the future.For best deals please ring us directly.All the best from the staff and managment

Nice night away lovely little clean hotel.nice choice for breakfast.chris the night porter who also cooked our breakfast was pleasent.we will be back here sometime

Response

Thank you very much for your feedback.We are so glad that you had a good stay with us.Please ring us directly for your next stay and we will offer you a 10% off online rates.All the bestStaff & Management

Great experience with the friendly hotel staff (Christian and Katherine).Clean and spacious rooms, good toilet and shower facilities.The breakfast was great. The hotel reserved a parking lot for my car when informed that we will be checking in late.

Response

Thank you for the feedback. We will welcome you again for future stays.Please ring us directly for the best deals.All the best from the Staff and Managment

A very decent hotel for the cost, just 20 mins walk from Princes street. A good vegetarian breakfast. Very friendly staff who were happy to help.

Response

Thank you very much for your feedback.Looking forward to see you again- ring us directly for the best rates.Happy New Year 2016Staff & Management

Loved the staff... Nothing was any bother to them at all, the food was excellent and our room was extremely clean and fresh...Just one thing that was a problem...the mattress needs replacing in our room as we felt every spring...apart from that .... Fabulous place to stay xxxx

Lovely clean hotel with parking.Friendly staff, great breakfast choice.

Response

Thank you very much for your feedback.Please phone us on your next visit for best rates.Wishing you a Happy New YearBest Wishes from all staff and Management

Staying at the Cumberland allowed me to travel to Edinburgh by car with equipment to do a range of jobs, and keep costs low. I'm really pleased that I chose to stay here, it was so convenient for me, friendly staff, easy parking, room just right and great value with breakfast. There was the added originality of having the room tv settings in Spanish which was fun or did I press the wrong button!!I'll find out next time.

Found this guest house to be excellent value for money. Stayed in room 14 which was of a good standard and very clean. However as this was close to the kitchen we could hear the staff early on a morning. Definitely would stay again if I got a similar deal next December.

Great service, very friendly staff and clean rooms. The breakfast was filling and the price was amazing.

Hotel was in good location for our trip to Ice rink at Murrayfield, only a 10 minute walk.Free parking was a huge bonus for us.Rooms were comfortable and clean although a little old fashioned .Our breakfast was included, although would of been nice to be asked what we would like rather than a plate just put in front of us, asked for well cooked bacon, and was told no not available !Only cost £60, for 3 adults sharing, with breakfast and free parking , so would definately stay here again.

Thank you your hotel is quaint, quiet, clean, good value and idealy located just outside of the city centre. No complaints at all, i would recomend to freinds and family. The value of a nights stay plus breakfast was very very good.

Response

Thank you very much for the feedback.We look forward to see you again in the future.Please ring us directly for best rates.Best WishesManager & Staff

The Cumberland Hotel is quite a far walk from Waverley main station but has excellent bus connections to both the city centre and the airport, with a bus stop right outside. So many lines stop at this bus stop that you will only wait around 5 minutes for the next bus to arrive. The room itself (we booked a family suite) was charming, and spacious. The beds were very comfortable. The staff were helpful and friendly. The main downside were that there was no WiFi in the bedroom. The staff said that WiFi was available in public spaces but we were unable to access that either. The second downside was that there was no secure luggage room (we wanted to leave our bags there during the day). Overall, however, a very nice experience.

Warm comfortable hotel. We had a good view from our window. Minimum noise. Average food with good service. No headboard on our bed was a negative, a big miss. A well run and friendly hotel.

I stayed two separate nights in the same week. Both times check-in quick and easy, even though I arrived quite late. I wasn't expecting much for the price I had paid, but the first room I stayed in was perfectly adequate, and the second was very nice indeed.The breakfast was also very good, and very attentive service throughout.

Response

Thank you very much for the feedback.We are gladthat you had a good stay and a good experience.We will offer you a 10% off your next stay if you book directly.Best Wishes for Christmas

sigustas de ambiente tradicional, aprecias las costumbres escocesas y te agrada pasear por Edimburgo, un destino muy recomendable.

Enjoyed stay, easy access to princes st,room nice and clean, staff pleasant and helpful,cooked breakfast good

Response

Thank you for the feedback. We will welcome you again for future stays.For best rates, please ring us directly.Best Wishes for Christmas & New YearManager

This is the second time we have stayed here. The hotel has a lovely cozy bar and the staff are lovely. My only issue was our shower as it didn't have any pressure! Apart from that the area is great and the hotel is super clean.

Must compliment all the staff on their excellent attitude and willingness to help.Breakfasts are very good with a selection of cooked or continental.Would definitely stay again.

Nice looking hotel. Comfy clean warm quiet room. Stayed 3 nights. Good breakfast. Room a little shabby round the edges but happy with the price on booking . Com

The Hotel was easy to find,warmlywelcomed clean, comfortable & warm, breakfast was lush plenty of selection, had a lovely nights sleep, would Deffo recommend.

I strongly recommend this hotel. Nice stay, lovely staff. Room clean and comfortable. Thank you!

Nice accomodation in Edinburgh, not so far from the city centre and linked very well with busses.

great stay staff very nice and helpful good breakfast will stay again

Hotel in stile tipico, pulito ed in posizione ottima per il centro della città.Molto accogliente e con il personale molto gentile ed affabile.Piccolo neo : il letto piccolo ed un po' scomodo, la camera che risente un po' dei rumori dei piani superiori ... ma tutto sommato ne vale la pena perchè è un luogo con una sua personalità

Staff were very helpful and welcoming. Accommodation was as described,comfortable and clean. Breakfast was okay, overall was good value for money as most other places seemed to charge a large surcharge for breakfast.

This is an excellent hotel for the price.I stayed for 5 nights and couldn't fault it. The rooms were large and comfortable. The breakfast was good and cooked to order - but most of all and this is what is important the staff were really helpful friendly and for me went out of their way to ensure that I had a pleasant stay.

We had a lovely 3 night stay. Fantastic location for a stroll into the city, or just catch & return by bus from the 2 convenient stops right outside the front door. Rooms basic, but clean, tidy with all you need. Lovely breakfast included with menu for various cooked fare. We would definately recommend and stay here again for the price. Thanks to all your staff.

The hotel is exactly as I expected.Nice room with ensuite.Parking outside hotel, bit tight spaces but free, due to ramp, wouldnt suit low cars.I purposely chose it because its with in walking distance of the town centre, for those that dont fancy walking there is a bus stop directly ouside hotel for buses from town, bus stop to town, 2 min walk down road.Breakfast was included and it was a nice cooked breakfast.Girlfriend found the samosas and spring rolls a bit of surprise for the veggie option!Would definitely stay there again.

I booked this hotel for my one night stay in Edinburgh and thought it was a reasonable price and brekfast was included.Upon arrival the first thoughts are very good and its very invitiing. However, the parking does leave a lot to be desired. That is the only downfall i found. The front of house staff were very friendly and very accomodating and even opened the bar early for us!The bed was very comfortable and the room was in a clean and tidy way.In the morning the breakfast was lovely and again the service was fantastic.I would highly recommend this hotel to any other people visiting and would definitely book again should i visit Edinburgh again.Thanks for the lovely stay!

We thoroughly enjoyed our stay with you.Some people like to complain about everything as I saw on Booking.com. We have no complaints.Well Done

I loved thid hotel!

stayed here wed 28 oct 1 nightno problems staff very helpfull breakfast spot on will stay there again

Response

Thank you very much for the feedback.We are glad that you enjoyed your stay.We look forward to see you again.Best WishesManager and Staff

Lovely quaint hotel.Rooms are spotless. Our tv wasn't working and there was no problem going to another room. Breakfast was included and there was something for everyone taste. Definitely would visit again. However wasn't too fussed on the pizza we ordered later on

It is a very nice and cozy hotel not far from the city center and all the tourist attractions.The best thing about the hotel was the staff, very helpful made us feel like we are at home:-)A big thank you to them,otherwise the hotel is very neat, small improvements could be made, such as:Doorbell is confusing, bed linen could be updated. There is nothing bad to say about this hotel. A great staff, good price-quality rate, clean, close to the center

Response

Thank you very much for your feedback.All the bestManager and staff

Breakfast serving times were slightly too short. (7-9 am)Otherwise the hotel was good.

Nice stay and nice breakfast. We´ve tried to order food for dinner but even a quarter of the menu was available and we had to pay by cash. Not enough parking space and we had to park outside and we had to pay. Other than that it was a good value and the staff was friendly

Nice hotel on a main road about 20 minutes from city centre on foot but also good frequent public transport.Plenty of parking space and free wi-fi in lounge area.Nice breakfast and friendly, helpful staff.

Response

Thank you so much for taking the time to write such great things about our hotel and service here at Cumberland. We hope to see you again on your next trip to Edinburgh. Please call our office for the best price.

We found the location of this hotel very handy, close to buses and very easy to walk to town centre. The staff were friendly and helpful.

It's a nice cozy room and we'd like to choose here if we got chance to visit Edinburgh again.

It's a nice cozy room and we'd like to choose here if we got chance to visit Edinburgh again.

This hotel is very good value for money in an expensive city.The hotel is in what has been a magnificent old house with high ceilings and still with its decorative friezes.Some toiletries were offered, e.g. shower-caps, which many cheaper places don't offer: that was welcome.The buffet breakfast was impressive: good and plentiful choice of cereals, additional option of cooked breakfast, some fresh fruit.They say there is free wifi only in public areas, which if it were true would be a nuisance. But in fact it was perfectly easy to pick up a public network in the room itself (in the annexe).But free wifi guaranteed in all rooms would be a plus.

Response

Thank you very much for your feedback.We are glad that you enjoyed your stay.Please note that on your next stay we will offer you the best rates if you book directly with us.All the bestManager

Hotel was ideally situated for murrayfield as we were going to rugby hotel was average room quite compact but was ok staff friendly and attentive room was clean breakfast ok but would go back again

Vom airport aus in 15 m. mit dem Bus zu erreichen, ins stadtzentrum entweder mit bus oder zu fuss in ca.20 minuten. Das personal ist sehr freundlich und hilfsbereit.Die zimmer sind sauber, der komfort gut.

Cumberland is located on a primary bus route to town which I used.The staff are helpful and friendly.

Recommended. I don't really want to write anything else but I'm being forced to?

Spacious and clean room with nice big shower in the en-suite. House was quite noisy. Every step of the guest upstairs could be followed by the loud creaking of the floorboards above.Location is perfect for a town visit, even on foot, free parking space is a big plus.Breakfast was good, but badly organised. You have to indicate the hour you want breakfast and what you want to eat the night before, but when we arrived on that exact time, there was no table set for our room number and they also had to come and ask what we wanted twice. Why the fuss the night before if on the morning itself they don't have a clue?

The hotel served our purposes. Was within easy walking distance to the city centre with public transport close by.

Very good place to stay. Nice people

Comfortable room, adequate breakfast.

We Loved this hotel. The room was clean and comfortable. The staff were very friendly and helpful. Breakfast was great and we would definitely stay here again. Just a short distance from the city centre it was perfect.

Really enjoyed everything about the stay. Room was comfortable and an adequate size, bed was really comfortable. Breakfast was good quality with good choices. The staff were very friendly and professional.

Very friendly and helpful staff, nice room, but bad window isolation with temporary heating :(, the continental breakfast is a disappointment, close to the city center, several parking places

Nice room.Jonas was very friendly en helpfull.We had a nice stay at your hotel.

We had a triple room at the hotel which was quite big and had many facilites. the bathroom was also big. The room and bathroom were clean appart for black hairs on the bedsheets which might have come from the cleaning lady. The room had intermittent WiFi free of charge which was not expected so it was a nice plus. The location of the hotel is good. You can either take a nice stroll to the city center or take a quick bus ride. The hotel is well connected to the airport as well. There arethree types of breakfast offered:continental, English and vegetarian. We had the continental which came with many types of cereal, milk, juices, toast and jams, optional croissants andyougurt with fruit. I presonally missed the regular fruitless and sugarless yogurt, but it was fine.

Everything good apart from having to wait right up to my departure time for the packed breakfast. Really good being able to access room from 3pm.

This is approx. the third time we have used this hotel and we found it to be clean and friendly and a good breakfast we will use this hotel when ever we can bookings permitting Cumberland hotel keep up the good work.

We stayed here on a whim whilst visiting Edinburgh- we were attracted by the low price for a daily room with breakfast included and booked on the same day we were staying. The staff were do friendly- esp Katherine from Romania, who wa fab with our two kids, aged five and one. They adored her!room was clean and breakfast tasty. Would definitely recommend.

The staff in the Cumberland were charming and extremely helpful providing bus numbers and how to get into the city.The decor is a little old fashioned but that certainly doesn't stop a good nights sleep followed by a freshly cooked breakfast . Bathroom, bed linen and room were clean. Perfect location perfect price Would stay again without hesitation.

Hotel was clean and within walking distance to trams and Haymarket.

Staff were excellent 10 out of 10. Hotel was very clean and comfortable. Food was lovely with a fabulous full English breakfast which wasn't at all greasy. Delicious 😋 The staff couldn't do enough for you and we would definitely stay there again.

The hotel was very nice. However, the shower was not working properly

Comfortable hotel in excellent location.Five minutes walk from Haymarket Train Station and bus stops within 20 yards to all of Edinburgh's sights.Only stayed one night in family room with grandson but no complaints.Very friendly staff.

Very close to Haymarket Station and 5 minutes to the city centre.Hotel staff very kind.

A one night stay however we were made very welcome in what is a very clean establishment, breakfast was excellent also

We took part in the kilometres so had an early start. .. staffwere politeaccommodating and informative.Good value for moneyclean friendly and great location

Hotel was very quiet. Were allocated a superior room as some rooms still being made up after a hectic rugby weekend. Room was excellent although the bathroom was quite tight. Small problem with the toilet seat which we reported on checkout. Excellent breakfast. Have stayed here before and would return. Hotel is well placed for our needs.

Lovely hotel, clean and spacious rooms. Breakfast tasty and cooked to order.Very reasonable rate considering the rugby was on!

Our stay here for 5 nights was excellent! Although I only had the cooked breakfast once due to being out late nearly every evening, it was delicious. They are very accommodating, and the rooms are bright and spacious. Not to mention very warm, and they are also meticulously clean. There was a staff member in particular who was very welcoming also. Unfortunately I didn't catch his name, but he had short dark blonde hair, and had a very nice and outgoing manner, and was extremely helpful when we asked him to call us a taxi. Just a genuine, and brilliant character. So for that, I am grateful and hope he gets recognition for his great customer service. In general though, the whole stay was absolutely brilliant and without doubt, I'd go there again. Would not think to choose anywhere lse as our stay was so wonderful. Thank you to the people who run and maintain it, thank you so much for making it such a great place :)

Excellent hotel, quiet and wonderfull breakfast

In general, the hotel is very good, the staff was very friendly, the breakfast was excellent. The room was very clean and good-looking. However, at around 6AM we started to hear some annoying noise, like a working kitchen fan, and it was impossible to sleep with it. This small problem somewhat spoiled otherwise a very pleasant stay.

our over night stay at the cumberland hotel was first class,friendly and helpful staff great location,great facilities,spotless cosy room with and a wide range of breakfasts to suit everyone,will definatley be back...

Hotýle uvnitř sice trošku zašlý,ale personál příjemný,postele příjemné a velké,koupelna ok.Snídaně super.velmi dobré

Pleasant hotel and very close to Princess Street.Warm and homely rooms, clean and tidy.Very nice and helpful staff.

Loved our overnight stay at the Cumberland Hotel. Location was perfect, a 20 minute walk down to the town center or a 6-8 pound taxi. Our room was immaculate and bed was comfy so certainly no complaints there. The hotel has lovely bar and lounge areas. A night out on the town the night before unfortunately paid haste to our ability to try the breakfast. We were made to feel very welcome and would definitely stay there again.

Very clean Hotel with a wonderful kindly staff. Substantial breakfast, if you choose the "cooked breakfast".Very near to the city, all interesting parts of Edinburg are reachable by foot.Bus stop right on the doorstep. Only 5 minutes to the rail station and 15 minutes to the airport.Explicit recommendation for your stay in Edinburg.

I managed to get a late deal on this hotel for B&B for my daughter and I but at such a favourable price I really thought it too good to be true. I shouldn't have been so suspicious, it was fine. I had asked for a ground floor room if possible but wasn't able to be accommodated although other options were offered to me and the night porter (we arrived *very* late) did his best to ensure we were happy with our ultimate choice.The room was spacious with a double and twin bed and usual furniture, and though the decor was a bit dated, it really was fine. We were initially a bit miffed at the lighting in the bathroom, thinking previous comments might have had some grounds for complaint, but eventually we found the pull switch over the mirror and that made all the difference. Felt pretty silly though that used the facilities by the night light only.I didn't look into all the nooks and crannies, but all the surfaces were clean as was the bedding BUT (and this is my only real gripe) the mattresses were pretty uncomfortable. The windows were a bit drafty and rattled a little in the wind but a bit of d-i-y with a page from a magazine soon stopped that and drawing the curtains put paid to the draft.Shower was great with good power and no shortage of hot water. Towels were clean and adequate and there were basic (but again adequate) guest toiletries.Breakfast was excellent with choice of Continental, Vegetarian or full English:we opted for the latter and it was really delicious. Cereal, fruit, toast & hot drinks were available for you to help yourself with a good selection if you had room for anything else - we didn't!All in all, I'd stay here again. I have certainly paid far more for far less. Staff were friendly and helpful. Car parking was available although I suspect in the busy season it'll be limited.Although this visit to Edinburgh was for business and the rotten weather meant we had to head for home as soon as we could, we know the area a little and the hotel is in a good location for getting into the city centre.

We liked this hotel at a quiet spot of Edinborough. The bus stopped in front of the hotel to bring you to the citycenter. The rooms were clean. The price was very good.including breakfast wich was more than enough.

Hearthly welcome attitude by manager

Very accommodating, great breakfast, staff superb thanks for having us, will see you again

I thought everything about the Cumberland Hotel and the cooked breakfast was good

Advantages:Staff was friendly, free parking, Scottish breakfast included, hotel located 20 minutes walking distance from downtownDisadvantages: poor coverage of wifi network in some areas.

Friendly staff. Convenient location. Free parking an added bonus. Decor a bit tired and dated but clean and reasonably comfortable. Second visit, would definitely stay again.

Staff good, room good, super price, we will return!

Lovely hotel within easy walking distance of the city centre.Great to find a hotel with free parking.

Hard working, attentive and friendly staff ( thank God for the immigration of these great people to Scotland ) Good hotel and location for the price. Would stay there again, without hesitation. Thanks.

The hotel was clean and very close to City Centre.Easy to find.Quiet location.Staff were friendly and helpful.

Great deal, very friendly and helpful staff, good night's sleep and an excellent breakfast. Excellent for a 3 star hotel. The shower was only a dribble though

Nice experience! Friendly staff, nice clean room, rich breakfast, proximity to bus stop Drum Broe, what more could we wish for? We hope you´ll have more and more satisfied customers!

Response

Thank you for the feedback.On your next visit we will offer you a 10% discount if you book over the phone.All the best.Cumberland Hotel Team

Enormous quad room for 3 of us. Clean and quite comfortable. Decor does need a bit of updating, but hotel well-priced and would certainly be costlier if upgraded. Breakfast no frills but good and had my favourite cereal.

Took my American cousins to Edinbugh, found this hotel on Booking.com.Really good value for money, excellent breakfast, hot water, good bedrooms, excellent staff.Only problem, my cousins room, the toilet was block and the shower had no power, had to run round to get wet.

We have had the pleasure to stay at your hotel from 15/8 to 17/8. We arrived in the afternoon and got a super welcome of a happy and helpful receptionist. We felt very welcome. We were given a newly renovated and clean room. The room was probably the smallest we've had in many years but it was OK. The breakfast was super and the morning team was efficient and attentive to our needs. The Manager contacted us and asked if we needed anything then he would be happy to help. A good experience to visit your hotel.

Response

Thank you for the feedback.On your next visit we will offer you a 10% discount if you book over the phone.All the best.Cumberland Hotel Team

We stayed for two nights and found the parking and location excellent.Hotel is clean and comfortable and extremely well managed by Christian - a wonderful chap.

Good location, 4-bed room with ample space. On-site parking (needs some manoeuvring skill), good breakfast, reasonable price